Admin (Customer Service)

6 months ago


Petaling Jaya, Malaysia BRICK HOUSE SDN BHD Full time

**BRICK HOUSE CULTURE**

We believe in transforming challenges into opportunities. Our mission is to empower businesses with innovative solutions that drive success and create lasting impact. We foster a culture by ensuring our core value (D.I.E.T) **Diversity, Integrity, Excellence and Teamwork** for continuous improvement and embrace new ideas that push the boundaries of what's possible

**Job Summary**:
As a Community Executive, you will be the first point of contact for visitors, clients, and employees. Your primary responsibility is to create a positive and welcoming atmosphere while efficiently managing front desk operations. This role requires excellent communication skills, organizational abilities, and a customer-centric approach.

**Key Responsibilities**:
**Office Management**
- Oversee and maintain a clean and organized office environment.
- Manage office supplies and place orders as needed.
- Ensure office equipment is in working order and coordinate repairs or maintenance.

**Front Desk Management**:

- Greet and assist visitors with a friendly and professional demeanour.
- Answer and direct incoming calls promptly and efficiently.
- Maintain a clean and organized reception area.

**Visitor and Guest Services**:

- Register and announce visitors, ensuring adherence to security protocols.
- Provide information and assistance to guests, including directions and facility information.
- Manage visitor badges and access control.

**Communication**:

- Relay messages and announcements to relevant individuals or departments.
- Handle inquiries from clients, employees, and the public.
- Assist with the coordination of meetings and appointments.

**Administrative Support**:

- Assist with administrative tasks, such as sorting and distributing mail, ordering office supplies, and maintaining office equipment.
- Support various departments with clerical tasks as needed.

**Multitasking**:

- Manage multiple tasks simultaneously and prioritize them based on urgency.
- Maintain composure in high-pressure situations.

**Problem Solving**:

- Resolve routine administrative and operational issues independently.
- Escalate complex issues to the appropriate personnel.

**Professionalism**:

- Uphold a professional and positive image for the organization.
- Demonstrate discretion and confidentiality when handling sensitive information.

**Team Collaboration**:

- Collaborate with other administrative staff to ensure seamless office operations.
- Communicate effectively with different departments to address inquiries and provide support.

**Qualifications**:

- **English proficiency is MUST**:

- Diploma and above
- Proven experience as a receptionist or in a similar customer service role.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong interpersonal and communication skills.
- Ability to handle a fast-paced and dynamic work environment.
- Excellent organizational and multitasking abilities.
- Professional appearance and demeanour.
- Multi lingual will be added advantage

**Benefits**:

- Maternity & Paternity Leaves based on employment Law
- Birthday Leave
- Allowances
- Performance Incentives
- Annual leave-based on Tier and year of service
- Privilege Card for all outlets under BH Unicorn
- 20% discount for all outlets under BH Unicorn
- Free Breakfast

Aesthetic environment with feature open floor plans that encourage collaboration and communication among team members. Comfortable seating arrangements, lounge areas, and shared spaces can contribute to a more relaxed and creative atmosphere

**Salary**
Junior Level: RM 1,800 - RM 2,500
Senior Level: RM 2,000 - RM 3,500

**Job Types**: Full-time, Permanent

**Salary**: RM1,800.00 - RM3,500.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Supplemental pay types:

- Attendance bonus
- Performance bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)



  • Petaling Jaya, Malaysia KPMG Full time

    Customer Service Representative - Admin **Grade**: Experienced **Department**: Admin **Descriptions**: Handling administrative functions for the department Under general supervision, receives and routes in-coming calls and greets visitors at KPMG Corporate Floor and direct the guest to designated meeting rooms and serving beverages. Provides general...


  • Petaling Jaya, Malaysia Ino Space PLT Full time

    Managing Ino Space’s day-to-day operations, maintenance, and administrative tasks to ensure smooth operations; - Managing and providing excellent customer service including answering calls, messages, responding to enquiries, sending reminders and more; - Managing the reception area during working hours, including assisting users and clients in room...


  • Petaling Jaya, Malaysia One Mobile Care SDN.BHD Full time

    **Customer Service Representative** **Samsung Authorized Service Center, Sunway Pyramid, Petaling Jaya.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and...


  • Petaling Jaya, Malaysia One Mobile Care SDN.BHD Full time

    **Customer Service Representative** **Samsung Authorized Service Center, Sunway Pyramid, Petaling Jaya.** **(One Mobile Care SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and...

  • Customer Service

    6 months ago


    Kelana Jaya, Malaysia D2B SOLUTIONS SDN BHD Full time

    **Customer Service & Admin Officer** **Location**: Kelana Jaya, Petaling Jaya **Overview**: **Primary Responsibilities**: - Monitor and respond promptly to social media postings. - Maintain and update daily sales reports and monthly sales forecasts. - Handle order processing, including following up on quotations and updating order statuses. - Present and...

  • Customer Care Service

    6 months ago


    Petaling Jaya, Malaysia Starz Advise Management Pte Ltd Full time

    **About Our Client** Our client is a Service Solutions Provider (SSP) specialising in tailoring effective solutions for service-centric organisations to enhance their profitability, productivity, efficiency and control. They are dedicated to Empowering Solutions Through Services to help their clients to achieve their strategic business objectives. They...

  • Admin

    6 months ago


    Sri Petaling, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time

    **Samsung Authorized Service Center** (One Service Republic Sdn Bhd) Sri Petaling, KL RESPONSIBILITY: - Greet and Serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal databases - Perform various aspect of...


  • Petaling Jaya, Malaysia U library group sdn bhd Full time

    **Qualifications & experience** - Excellent communication and interpersonal skills. - Patience and empathy when dealing with customer issues. - Problem-solving and critical-thinking skills. - Ability to work in a fast-paced environment. - Basic mathematical skills for processing orders and transactions. - Flexibility to work in shifts, including evenings,...


  • Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full time

    Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

  • Service Advisor

    6 months ago


    Petaling Jaya, Malaysia BMW Service Centre Full time

    Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

  • Service Driver

    6 months ago


    Petaling Jaya, Malaysia BMW Service Centre Full time

    Job Responsibilities: - Drive customer vehicles to and from service lane, service stalls, and parking lot as needed. - Control service traffic flow. Job Requirements: - Valid driver's license and clean driving record - A team player **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Health insurance - Meal provided Schedule: - Day...


  • Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full time

    Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

  • Admin Customer Service

    7 months ago


    Petaling Jaya, Malaysia POWER OF LIFE SDN BHD Full time

    **Customer Database Operation** Organize and allocate existing clients' resources and management. 部门内部已有老客户资源梳理、分配 Regularly formulate customer networking activities, and on-site networking planning & arrangements. 定期制定部门客户联谊活动,及现场执行安排 Perform maintenance for high-end customers,...


  • Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full time

    Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...


  • Petaling Jaya, Malaysia SNS Network (M) Sdn Bhd Full time

    **Responsibilities**: - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet. - Responsible for daily operational tasks for...


  • Petaling Jaya, Malaysia Wecare Mobile Services Sdn Bhd Full time

    Maintain a positive, empathetic, and professional attitude toward customers at all times. 1) Acknowledging and resolving customer complaints, providing feedback on the efficiency of the customer service process. You are also required to send condolence stand to the funeral if needed. 2) Perform front desk, attending customer inquiry, prepare quotation,...


  • Petaling Jaya, Malaysia SNS Network (M) Sdn Bhd Full time

    **Responsibilities**: - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - Performing inspections, preparing reports, manage warranty claim, etc to ensure highest quality of work and all Service Level Agreement are meet. - Responsible for daily operational tasks for...

  • Admin

    6 months ago


    Petaling Jaya, Malaysia ENG HUAT MOTORSPORT SDN BHD Full time

    **Position: Sales Admin** **Location: ENG HUAT MOTORSPORT SDN BHD Petaling Jaya** **About Us**: ENG HUAT MOTORSPORT SDN BHD is one of Yamaha's top 50 dealerships in Malaysia, with over 20 years of experience in providing quality products and exceptional service to motorcycle enthusiasts nationwide. We specialize in offering a diverse range of products,...

  • Customer Support

    6 months ago


    Petaling Jaya, Malaysia BMW Service Centre (PJ) Full time

    **Responsibilities**: - Booking customers in for vehicle servicing and repairs **Requirements**: - At least 1 year in customer focused role - Good phone manner - Good verbal communication **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Meal provided - Professional development Schedule: - Day shift Supplemental pay types: -...

  • Site Admin(Kulim)

    6 months ago


    Petaling Jaya, Malaysia Agensi Pekerjaan Crest Force (M) Sdn Bhd Full time

    Benefits:Salary+Allowance Hostel provided JOB DUTIES - Manages overall office administration/operations for the Site Cabin/Construction Site - Shall support site staff on: - o Getting request of purchases/services for site use purposes, approved by the management o Provide stock control for materials located at site/warehouse o Assist on delivery of...