Customer Service

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Performs order validation, basket configuration and submits into the related systems capability (CRM, CPQ, CSM, WinSCP, NCO, External Portal and MBH) towards meeting customer requirement and expectation within the specified Turn-Around-Time - Responsible to liaise with ISD and follow up on the issues been raised due to system problem and manages exception. -...

Perform order validation, basket configuration and submit into related system capability - Liaise with ISD and follow up on the issues been raised due to system problem - Responsible to update the progress in the related system and administer all open sales order - To ensure quality of order validation, configuration and data entry error - Schedules...

**Customer Service** **Responsibilities**: - Resolving customer complaints and concerns in a timely manner - Maintaining customer account information - Keeping records of customer interactions and transactions - Escalating complex customer issues to appropriate personnel **Skills & Requirement** - At least 1 year experience in customer service - Excellent...

Able to determine the issue for each interaction and assist professionally. - Passionate in helping to resolve customer issues and complaint handling. - Guide and resolve the issue professionally and efficiently. - Assist customers to solve issues by providing the right solution. - Respond promptly to customer inquiries to the designated resource. - Keep...

**JOB VACANCY CUSTOMER CARE OFFICER** **COMPANY NAME** : HAP SENG **LOCATION** **:14th Floor, Menara Hap Seng, Jalan P. Ramlee, 50250 Kuala Lumpur.** **POSITION** **:CUSTOMER CARE OFFICER** **QUALIFICATION**: - Experience 3-5 working experience in customer service - Age 35-40 years old **Job Type**: Contract Contract length: 12 months **Salary**:...

Job Description Able to determine the issue for each interaction and assist professionally. Passionate in helping to resolve customer issues and complaint handling. Guide and resolve the issue professionally and efficiently. Assist customers to solve issues by providing the right solution. Respond promptly to customer inquiries to the designated...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and...

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to diferent types of callers...

Job Description Able to determine the issue for each interaction and assist professionally. Passionate in helping to resolve customer issues and complaint handling. Guide and resolve the issue professionally and efficiently. Assist customers to solve issues by providing the right solution. Respond promptly to customer inquiries to the designated...

Customer service reply customer in Malay or English **Job Types**: Full-time, Permanent **Salary**: RM1,500.00 - RM5,000.00 per month **Benefits**: - Flexible schedule - Opportunities for promotion - Professional development Schedule: - Day shift Supplemental pay types: - Attendance bonus - Commission pay - Overtime pay - Performance bonus - Signing...

Position : Customer Service Working Location : KL Eco City, Bangsar Salary Range : RM 2,500 - RM 3,500 Working Hours: - Monday to Friday (11am - 8.30pm) - Saturday (11.30am - 4.30pm) **Job Descriptions** Provides support for orders, questions, concerns, and events for Wellness Advocates in Malaysia. **Key Responsibilities** - Communicate effectively on...

Global business services company that specializes in providing customer engagement, technology, and outsourcing solutions.The RoleYou will be responsible for : • Providing introductory information to new customers• Ensuring that customers are satisfied with products or services• Following up with clients or customers to check that they’re still...

We are looking for an experienced individual to fill up the vacancies as customer service / online admin Job Scope: - Melayan pertanyaan Customer, follow up dengan customer dan mengekalkan rekod pelanggan. - Menguruskan dan membalas pertanyaan / pembelian customer melalui whatsapp dan social media. - Menyusun appointment customer utk dtg ke outlet -...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Relations Customer Service Focus Focused Communication Skills business communication Customer oriented Customer service advisor...

Able to determine the issue for each interaction and assist professionally. - Passionate in helping to resolve customer issues and complaint handling. - Guide and resolve the issue professionally and efficiently. - Assist customers to solve issues by providing the right solution. - Respond promptly to customer inquiries to the designated resource. - Keep...

**Requirements** - A degree in any field (fresh graduate is encouraged to apply) - Diploma holders with minimum 2 years working experience in Sales & Service industry, preferably in telecommunication/ mobile related industry - Can start immediately **Responsibility** - To provide excellent service in face-to-face to build and enhance good relationship with...

Job Summary: As a Customer Service your role combines the responsibilities of providing clients support as well as delivering onboard and deliver product training. Job Highlights: - Rapid career advancement - Young and energetic working environment - Attractive bonuses based on performance - Annual overseas trip - Nearby MRT station - Product training will...

JOB RESPONSIBILITIES: Responding to customer enquiries: A Customer Service Executive would need to respond to enquiries and concerns raised by customers. Customer inquiries may include the onboarding requirements, events & campaign details, fee structure, product features and etc. Resolving customer issues: In case of any disputes or issues, the Customer...