Client Relationship Specialist

2 weeks ago


Klang, Selangor, Malaysia AGS Consultancy & Services Sdn Bhd Full time
Job Description

We are seeking a highly motivated Account Manager to join our team at AGS Consultancy & Services Sdn Bhd. In this role, you will be responsible for developing and maintaining strong relationships with our key clients, ensuring their satisfaction and driving business growth.

This is a full-time position based in Petaling Jaya, Selangor. Our company has bumiputra status, with a customer base comprising of GLCs, Government, and Corporate accounts.

Responsibilities:
  1. Manage a portfolio of existing client accounts, ensuring excellent service and communication.
  2. Identify and pursue new business opportunities within your client accounts, driving revenue growth.
  3. Develop and maintain a thorough understanding of our products and services, and effectively communicate their value to clients.
  4. Collaborate with cross-functional teams to deliver innovative solutions that address client needs.
  5. Analyse client data and market trends to develop tailored strategies for account growth.
  6. Provide regular reports and updates on account performance to senior management.
  7. Attend industry events and networking activities to identify new prospects and stay up-to-date with market developments.
Skills and Qualifications
  • Minimum 2 years of experience in sales/account management of IT hardware/software solutions, preferably in the Government and GLC sectors.
  • Proven track record of building and maintaining strong client relationships, and driving revenue growth.
  • Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
  • Strong analytical and problem-solving skills, with the ability to identify and address client needs.
  • Familiarity with IT System Integration services and a good understanding of the local market landscape.
  • Degree in Business, Marketing, or a related field, or equivalent experience.


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