Client Relationship Specialist

1 week ago


Klang, Selangor, Malaysia Amden Capital Full time

We're looking for a highly skilled Customer Service Executive to join our team at Amden Capital Sdn. Bhd.

About Us

Our company is a trailblazing Medical Financing Institution in Southeast Asia, recognized for excellence in enhancing healthcare accessibility and promoting financial literacy in the industry.

Your Role

As a Client Support Executive, you will be responsible for guiding clients through financing options, building trust, and creating lasting relationships.

Key Responsibilities:
  1. Client Relationship Management: Develop strong relationships with clients and provide expert guidance on financing options.
  2. Customer Service & Support: Respond to inquiries about applications, accounts, and services.
  3. Proactive Follow-up: Proactively follow up to ensure customer satisfaction and address concerns effectively.
What We Offer

We offer an attractive salary range, performance-based rewards, career growth opportunities, exclusive perks, and wellness benefits.

Requirements
  • Bachelor's degree in Business, Marketing, Communications, or a related field.
  • At least 2 years in customer service or client relations (bonus points for experience in Airlines, Hotels, or F&B industries).
  • Negotiation & problem-solving abilities.
  • Fluency in Bahasa Malaysia and English.


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