Client Relationship Executive

1 week ago


Klang, Selangor, Malaysia Avery Dennison Full time

Avery Dennison is a leading manufacturer of innovative materials and solutions that help businesses succeed. We're looking for a skilled Sales Executive to join our team and contribute to driving sales growth.

About the Position

In this role, you'll be responsible for managing customer relationships from initial contact to complete order fulfillment. Your primary focus will be on delivering exceptional customer service, responding promptly to customer inquiries, and escalating issues when necessary.

  • You will leverage our CRM system to track customer interactions, monitor order status, and provide accurate updates to customers.
  • The ideal candidate will possess strong analytical skills, allowing them to analyze customer needs, develop targeted solutions, and optimize sales strategies.
  • You will collaborate with internal teams to ensure seamless execution of sales initiatives, foster strong partnerships with suppliers, and continuously improve sales processes.
Main Responsibilities
  • Develop and maintain a deep understanding of customer requirements, preferences, and pain points to deliver tailored solutions.
  • Prioritize and resolve customer complaints in a professional manner, ensuring swift resolution and minimizing impact on relationships.
  • Cultivate and nurture long-term relationships with key clients, positioning Avery Dennison as their trusted partner and preferred supplier.


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