Business Mandarin or Cantonese Customer Support Specialist

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia KAALI HR Full time
Job Overview:
A career opportunity as a Mandarin or Cantonese Customer Service Specialist has arisen at KAALI HR, where you will be providing exceptional customer service to clients in the banking industry. As a key member of our team, you will play a crucial role in delivering first-class service, ensuring that customer expectations are met and exceeded.

Responsibilities:
  • Provide high-quality customer service to clients via voice calls, resolving queries and issues efficiently.
  • Collaborate with colleagues to achieve business objectives, share knowledge and best practices.
  • Participate in ongoing training and development to enhance language proficiency and product knowledge.
  • Meet productivity targets and adhere to company policies and procedures.


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