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Client Relations Officer

1 week ago

Petaling Jaya, Selangor, Malaysia Nirvana Asia Full time

About the Job

As a Customer Service Executive at TWY Search International (M) Sdn Bhd, you will play a vital role in ensuring high levels of customer satisfaction.

Main Responsibilities

  • Manage customer relationships and provide exceptional service
  • Escalate complex issues to senior colleagues and collaborate on resolutions
  • Meet or exceed performance targets for customer service metrics

Requirements

  • Minimum Diploma/Degree in any field
  • Minimum 1 year of working experience in Customer Service field
  • Fresh graduates are encouraged to apply
  • Excellent communication and problem-solving skills

About Us

Nirvana Asia strives to deliver exceptional customer experiences.