Technical IT Leader for Regional IT Infrastructure

11 hours ago


Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan Great Pyramid Sdn Bhd Full time
About Agensi Pekerjaan Great Pyramid Sdn Bhd

We are a leading recruitment agency providing top talent to various industries.

Job Summary

We seek a highly skilled Technical IT Leader to oversee our regional IT infrastructure, ensuring seamless operation and efficient management.

Salary RM180,000 - RM250,000 per annumKey Responsibilities
  • IT Infrastructure Management: Oversee the implementation of new software projects, coordinate with end-users, and ensure efficiency.
  • Troubleshooting and Maintenance: Manage and troubleshoot network hardware, including routers, VLAN, switches, firewalls, wireless, etc.
  • Coordination and Liaison: Liaise and coordinate with internal and external parties to ensure smooth implementation of software projects and improvement projects.
  • Inventory Management: Proactive leading to provide IT hardware/software housekeeping and control procedures, including physical and data security. Ensure IT inventory is appropriately stored and accounted for.
  • Issue Tracking: Track and follow through on all IT issues and requests raised by end-users.
  • Purchase and Implementation: Facilitate equipment, services, and software purchases and implementation; and manage inventory and licensing reconciliations.
  • Stakeholder Communication: Communicate effectively with stakeholders to assess support needs, assist in the identification of technology needs.
  • Project Coordination: Work with group IT teams and other department staffs to coordinate projects, manage capacity and optimize performance, reliability and efficiency.
  • IT Support: Coordinate all IT related matters: connectivity, network administration and workplace systems to ensure that it runs smoothly and reliably for all its Users within the Region, including (but not limited to): creation and deletion of User accounts, installation and maintenance support to network & hardware tools such as printers, mobile devices, phone, video and door systems, etc.
Requirements
  • Education: IT Degree holder or equivalent with more than 2 years of hands-on technical IT experience.
  • Technical Knowledge: Possess strong technical knowledge and Hands-on in Server administration (Windows/Linux), VMWare, AD/DC/DNS/IAS.
  • Security Knowledge: Knowledge in DMZ, VLAN, Server hardening and Firewall administration.
  • Soft Skills: Logical and methodological, with good planning & organizational skills. Able to work independently and as a strong team player. Good interpersonal skills.
  • Independence: Able to work independently with minimum supervision, ensure assigned tasks are executed in a timely manner.
  • Remote Support: Support users in a multi-office environment both onsite and remotely.


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