Customer Experience Manager Opportunity

5 days ago


Petaling Jaya, Selangor, Malaysia Exaltech Sdn. Bhd Full time

We are seeking a Customer Experience Manager to join Exaltech Sdn. Bhd's team. The role involves handling customer inquiries, providing product information, and supporting sales targets.

Responsibilities:

  • Handle customer inquiries via multiple channels.
  • Provide accurate product information to customers.
  • Support in achieving monthly sales targets.
  • Contribute to generating sales during company events.
  • Perform other duties as assigned by the supervisor.

Requirements:

  • Minimum 2 years of relevant working experience.
  • Positive attitude and enthusiasm for online sales and marketing industry.
  • Ability to converse and write in English, Mandarin, and Bahasa Malaysia.
  • Availability to respond to weekend sales channel enquiries.
  • Preference given to candidates with telesales, online sales and marketing experience.
  • Immediate start preferred.

Benefits:

  • Annual Leave
  • Medical leave
  • On-the-job training
  • Career development


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