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Electronics Specialist
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As an Electronics Engineer at iMin, you will be responsible for:
Pre-Sales- Conducting product-related testing based on customer application requirements to ensure seamless integration and optimal performance.
- Providing technical support, including training, maintenance, hands-on repair, and remote assistance to customers, ensuring their technical needs are met and their products are functioning as expected.
- Handling customer technical inquiries in a timely and professional manner, providing clear and concise solutions to their technical issues.
- Collaborating with the research and development team to identify and resolve product-related issues, providing valuable feedback for improvement.
- Summarizing and organizing issues into technical reports, facilitating data-driven decision-making and process improvements.
- Supporting team members in completing tasks on time, ensuring seamless collaboration and efficient project delivery.
- Demonstrating strong written and spoken communication skills, effectively conveying complex technical information to both technical and non-technical stakeholders.
- Displaying the ability to learn quickly and remain patient under tight timelines, adapting to changing priorities and deadlines.
- Exhibiting analytical thinking and problem-solving skills, identifying and resolving complex technical issues.
- Presenting a friendly, energetic, and passionate demeanor, capable of working independently with minimal supervision.
- Pursuing at least a Diploma/Bachelor's Degree in Software, Electronics, or Electrical Engineering, or an equivalent field, with a strong foundation in electronics and software development.
- Being willing to be hands-on, with a willingness to learn and adapt to new technologies and processes.
- Being willing to travel on short notice, with flexibility to accommodate changing business needs.