Collector and Resolution Expert
3 days ago
We're seeking a highly skilled Telephony Collections Specialist to join our team at Standard Chartered. As a Telephony Collections Specialist, you'll play a key role in delivering on our financial goals, ensuring effective tele-calling to improve recovery rates, and complying with local regulator guidelines and global credit standards.
Key Responsibilities:
- Deliver on financial goals – Gross Charge Off, Recoveries, Delinquency rates and cost.
- Ensure effective tele-calling to improve recovery rates, use settlements, instalment plans and composite payments as per strategy.
Skills and Qualifications:
- Negotiation skills.
- Interpersonal skills.
- Microsoft office.
- Telecommunication.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
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