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Middle Office Support Associate

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Eastern Book Company Full time

This is an exciting opportunity to join EBC Financial Group as a Client Onboarding Specialist, supporting the delivery of exceptional client experiences across multiple regions.

About Our Client Relationships:

We strive to build strong, long-lasting relationships with our clients by consistently demonstrating professionalism, reliability, and adaptability. Our team works tirelessly to address client concerns and capitalize on opportunities for growth and expansion. If you're passionate about building meaningful connections and driving business success, this role may be suited to your strengths.

Main Responsibilities:

  • Establish and maintain positive relationships with clients to drive satisfaction and loyalty.
  • Communicate effectively with internal stakeholders to coordinate client onboarding and issue resolution.
  • Contribute to identifying and implementing process improvements to enhance overall client experience.

Essential Qualifications:

  • Degree in Business Administration or related field.
  • Relevant experience in client-facing roles, preferably within the finance sector.
  • Excellent communication, negotiation, and problem-solving skills.
  • Creative thinking and proactive approach to resolving client issues.

Seniority Level: Entry-level

Employment Type: Full-time

Job Function: Account Management