Sales Performance Associate

2 days ago


Petaling Jaya, Selangor, Malaysia Denave Full time
Job Description

We are seeking a highly motivated and result-driven Sales Performance Associate to join our team at Denave. As a key member of our sales team, you will be responsible for analyzing customer needs and matching them with our IT hardware products.

Your primary goal will be to sell our products through inbound channels, including calls, chats, and emails. You will need to effectively communicate with customers, providing solutions that meet their needs and identifying opportunities to upsell and cross-sell.

  • Analyze customer needs and match them with suitable IT hardware products
  • Sell IT hardware products through inbound channels (calls, chats, emails)
  • Communicate professionally with customers regarding current promotions and product upgrades
  • Build and maintain sales pipelines, followed by accurate forecasting and sales revenue closures
  • Update daily sales pipeline and activity in CRM and maintain
  • Follow up with customers to solicit further sales and respond to sales enquiries
Requirements
  1. Demonstrate a desire to meet and exceed sales performance goals
  2. Able to work onsite in Petaling Jaya, Selangor
  3. Able to work on shift working hours
  4. Working knowledge of Microsoft Office Suite and CRM tools
  5. Able to type at least 35 WPM with proper spelling and grammar
  6. Detail-oriented with focus on quality and accuracy, ability to multitask, strong sense of urgency, and commitment to excellence
  7. Strong verbal and written skills in English with commercial sense, problem-solving, and negotiation skills

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