Efficiency Improvement Lead

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

Tbwa Chiat/Day Inc is a leading crypto exchange developer, giving millions access to crypto trading and decentralized crypto applications (dApps). We are a trusted brand by hundreds of large institutions seeking access to crypto markets. Our core principles - We Before Me, Do the Right Thing, and Get Things Done - drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

About the Role

The Operational Excellence Specialist will be responsible for thinking big about the future of FinTech (Crypto, Blockchain, etc.) and how they can bring significant impact to the organization. This role will involve identifying areas of improvement within the group and developing systematic approaches to streamline processes, enhance productivity, and improve customer experience.

Responsibilities:
  1. Improve Processes: Identify improvement opportunities based on data analysis, and voice of customer analysis, and bring back to external stakeholders for further product or campaign enhancements.
  2. Collaborate with Stakeholders: Be the key contact point between OpEx, the operations team, and external stakeholders.
  3. Solve Problems: Work with different stakeholders from the operations team to gather insights, understand requirements, and develop solutions.
  4. Drive Change: Drive and lead the process, policies, and procedure re-engineering initiatives with internal and external stakeholders to ensure effective execution and efficiency across business operations activities.
Qualifications:
  • Bachelor or master's degree in business administration, engineering, operations management, or a related field.
  • Minimum 3 years of experience leading a team of business analysts or operation excellence with a proven track record of driving operational excellence and process improvement.
  • Strong knowledge of lean methodologies, Six Sigma, Kaizen, and other continuous improvement frameworks.


  • Kuala Lumpur, Kuala Lumpur, Malaysia Visage Full time

    Team Lead Opportunity:We're seeking an Efficiency and Operations Team Lead to join our team at Visage. As a key member of our operations team, you'll be responsible for driving process improvements and optimizing platform performance.Responsibilities:Develop and implement process improvements to enhance user experience.Analyze data to identify areas for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Two95 International Inc. Full time

    We are looking for a Strategic Process Improvement Lead to join our team at Two95 International Inc. in Bukit Jalil.In this role, you will be responsible for leading process improvement initiatives, analyzing data models, and developing strategic plans to drive business growth and efficiency.The ideal candidate will have a strong understanding of business...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ENGINEERINGUK Full time

    About Us\We are a leading provider of high-quality, innovative food products and services for the foodservice industry.\Our company was founded on the principles of delivering exceptional quality, innovation, and customer satisfaction.\We strive to be the most trusted and respected provider of food solutions, known for our commitment to excellence and our...


  • Kuala Lumpur, Kuala Lumpur, Malaysia GrowthOps Limited Full time

    Join Our Team:">GrowthOps Limited is an inclusive workplace committed to providing equal opportunities for all employees. We welcome people with disabilities, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, and Indigenous Australians to join our team.About the Role:">We are seeking a Senior Business Analyst to join...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Manulife Full time

    Job DescriptionWe are seeking a skilled Senior Business Analyst to join our team. In this role, you will assist in strategic planning to develop long-term plans and short-term operational plans. You will monitor business unit performance against strategic goals and prepare management performance reports for senior management.You will collect, analyze and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Nirvana Asia Full time

    As an HR Process Improvement Lead, you will be responsible for identifying and recommending enhancements to HR processes to increase efficiency and effectiveness. You will also support the implementation of new HR initiatives, systems, and tools across the organization.Key Requirements:Bachelor's degree in Human Resources, Business Administration, or a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Brew Interactive Full time

    What You'll Do:Brew Interactive is a fast-paced marketing agency that's always pushing the boundaries of what's possible. As our next HR and Operations Manager, you'll play a critical role in shaping our company culture and driving business success. Your responsibilities will include:Talent Acquisition and Management:Owning the entire hiring process, from...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Dentsu Aegis Network Ltd. Full time

    Job TitleWe are seeking a highly experienced Operations and Process Improvement Lead to join our team in Kuala Lumpur. The successful candidate will have strong analytical and problem-solving skills, with the ability to multitask and enhance operational processes.ResponsibilitiesProcess Improvement – Identify opportunities for process improvement and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Malayan Flour Mills Berhad Full time

    Malayan Flour Mills Berhad is a dynamic organisation that values innovation and progress.The company has established itself as a leading flour miller in Malaysia with a regional presence.Malayan Flour Mills Berhad has expanded its operations into poultry integration, aquaculture, and raw material trading.The financial planning and analysis team at Malayan...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full time

    P2P Process Improvement LeadBASF Asia-Pacific Service Centre S/B seeks a highly skilled and experienced professional to lead and support Purchase-to-Pay (P2P) process improvement initiatives.As a key member of our P2P community, you will identify areas for improvement, implement changes, and ensure effective communication and project deliverables.Your...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Two95 International Inc. Full time

    We are looking for an Operational Efficiency Specialist to join our team at Two95 International Inc. in Bukit Jalil.In this role, you will be responsible for analyzing data models, developing process improvements, and optimizing systems to drive business efficiency and growth.The ideal candidate will have a strong understanding of financial analysis,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia StoreHub Sdn Bhd, OneStoreHub Pte Ltd Full time

    At StoreHub, we are on a mission to enable businesses to succeed. As the Sales Team Efficiency Manager, you will play a key role in driving sales funnel efficiency and effectiveness.This involves overseeing communication channels such as calls and chats to ensure timely and high-standard responses, all while adhering to established processes. You will also...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OKX Full time

    Key Responsibilities:Identify opportunities for improvement through data analysis and voice of customer feedback, and implement solutions to enhance product usage experiences.Serve as the primary contact point between the operations team and external stakeholders, fostering effective communication and collaboration.Work closely with stakeholders to gather...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Unilever Full time

    Unilever's ExpectationsWe seek a dynamic and results-oriented business excellence individual to lead our initiatives in operational efficiency, automation, digital transformation, and data analysis. The ideal candidate will have a strong background in process improvement methodologies and a keen ability to leverage technology in enhancing business...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Chubb Full time

    Role OverviewThe Operational Efficiency Expert at Chubb will drive operational efficiency and effectiveness across the organization by collaborating with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. This includes conducting research and analysis of underwriting processes to identify...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Aon Hewitt Full time

    We're looking for a highly skilled Senior Business Analyst / System Analyst to join our team in KL, Malaysia. As a member of our Online Benefit Solutions team, you will be responsible for providing strategic business analysis support to internal business stakeholders and clients.Your key responsibilities will include analysing business needs, documenting...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Unilever Full time

    About the RoleThis dynamic and results-oriented position seeks an individual with a strong background in business excellence, operations management, or a related field. The ideal candidate will have proven experience in process improvement methodologies and a keen ability to leverage technology in enhancing business performance.Key AccountabilitiesDevelop...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Regask Full time

    Role OverviewWe are seeking a highly organized and detail-oriented Digital Marketing Efficiency Manager to join our team in a remote capacity. This role is ideal for a professional with 3-5 years of experience in marketing operations, eager to optimize marketing processes and drive efficiency within the SaaS/AI sector.The candidate will play a pivotal role...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full time

    We're looking for an experienced professional to join our team as a Workforce Management Analyst.This role involves analyzing data to optimize workforce efficiency, forecasting future demands, and developing strategies to improve productivity.You'll have the opportunity to work closely with our Operations Managers to drive business results and contribute to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Crowe Malaysia PLT Full time

    **Performance Improvement Specialist Job Description:**We are seeking a Performance Improvement Specialist to join our team at Crowe Malaysia PLT. In this role, you will work closely with clients to identify areas for improvement and develop strategies to drive growth and efficiency.Key Responsibilities:Analyze business processes and identify areas for...