Customer Service Leader Retail
2 days ago
Role Overview
This Retail Supervisor position is an exciting opportunity for a motivated and experienced professional to join our team at Gulf Marketing Group (GMG Group). As a key member of our sales operations team, you will be responsible for assisting the Store Manager in overseeing sales operations, achieving sales targets, and ensuring excellent customer service.
- Key Accountabilities:
- Assist the Store Manager in developing and implementing sales strategies, managing inventory, and optimizing store displays.
- Provide training and guidance to sales teams on product knowledge, sales techniques, and customer service standards.
- Monitor sales performance, identify areas for improvement, and develop plans to increase sales revenue.
- Develop and maintain strong relationships with customers, suppliers, and stakeholders.
Requirements
- At least 3 years of experience in sports/fashion retail industry.
- Proven track record of success in sales operations, customer service, and leadership.
- Excellent communication, problem-solving, and interpersonal skills.
- Able to work effectively in a fast-paced environment, prioritize tasks, and meet deadlines.
- Strong knowledge of retail industry trends, best practices, and technologies.
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