Customer Experience Optimizer

We are looking for a highly detail-oriented and tech-savvy professional to join our team as a Customer Service Optimization Expert. As a key member of the Business Process Improvement department, you will be responsible for analyzing and improving customer support processes to ensure seamless customer interactions.Main Responsibilities:Administering and...

We are seeking a talented Customer Engagement Optimization Executive to join our team at Juniper Biologics. In this role, you will be responsible for optimizing the use of the RIGHT tools in the field through group training and one-on-one coaching. You will also keep abreast of the changing dynamics of the internal and external sales force environments...

About the RoleWe are seeking a skilled Customer Experience Manager to join our marketing team. As a proactive and detail-oriented professional, you will be responsible for developing and executing customer promotions that enhance retention and engagement.Key ResponsibilitiesDevelop and execute promotions that drive retention and loyaltySet up, manage, and...

Job OverviewWe are seeking a skilled Customer Experience Specialist to join our team at ENGINEERINGUK. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesSupport Channel Strategy and ExecutionKey Project / Activation ManagementStock / PIPO...

Job DescriptionCIMB is seeking a highly motivated Team Lead, Cash Client Service to lead our cash management operations and drive business growth through innovative strategies and solutions.Key ResponsibilitiesLead a team of customer service representatives to provide exceptional support and resolve complex issues efficiently.Develop and implement business...

Hextech Vision Sdn Bhd is seeking a skilled professional to serve as a Customer Success Executive, driving customer success and growth through exceptional customer support and relationship building.About the RoleJob Summary: Serve as a key point of contact for customer inquiries and issues, improving the overall customer experience.Main...

Premium Customer Experience ManagerThis is a key role in delivering exceptional customer experiences in a luxury retail setting. As the Premium Customer Experience Manager, you will be responsible for leading staff, driving sales strategies, managing budgets, and ensuring a premium customer experience while representing a high-end brand.Key...

We are seeking an experienced Account Growth Specialist to join our team at Staple. As a key member of our customer success team, you will be responsible for driving business growth through strategic account planning and execution.Our software helps companies streamline document processing, enabling them to optimize decision-making. With our expertise in...

Achieve your career goals as a Centre Manager at Aureus Group Pte. Ltd. and drive business growth, customer satisfaction, and employee satisfaction within assigned centres.Role DescriptionThis mid-senior level role requires a candidate with expertise in sales, leadership, and performance enhancement to achieve notable business growth and customer...

About UsWe are OKX, a leading crypto exchange that provides safe and reliable services to our users.We are part of OKG, a group that brings the value of blockchain to users worldwide through our products, including OKX Wallet and OKLink.We are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done.Job PositionThis role involves...

Role OverviewThis is an exciting opportunity for a seasoned Call Centre Manager to lead our contact centre team at Telecontinent. As a key member of our leadership team, you will drive business growth through strategic planning, process improvement, and exceptional customer service.Key Responsibilities:Develop and implement business strategies to enhance...

About KlookWe are a global travel experiences platform that aims to bring people closer together through shared adventures.Founded in 2014, our company has grown into a team of over 1,500 employees based in 20+ locations worldwide.We're passionate about curating memorable experiences for travelers and empowering them to explore the world with confidence.Our...

Job SummaryThis role is responsible for managing processes and developing training programs to enhance customer experience and employee skills. The ideal candidate will have a strong background in process management and excellent communication skills.Main Responsibilities:Develop and maintain SOPs to ensure consistency across teams.Design and deliver...

About the RoleIn this critical position, you will lead the forecasting and purchasing function to ensure timely delivery of products to customers. You will also manage Service Level Agreements (SLAs) to guarantee compliance and customer satisfaction.Your primary responsibilities will include negotiating with customers on delivery dates and order quantities,...

Job OverviewThe Engagement Optimization Expert role involves planning, creating, and launching customer promotions that enhance retention and engagement. This position requires a strong understanding of customer behavior and data-driven retention strategies.Main ResponsibilitiesDevelop and execute promotional campaigns that drive retention and loyaltyAnalyze...

iFAST is seeking a skilled Marketing Executive to join our team. As a key member of our marketing department, you will be responsible for optimizing our marketing funnel, enhancing customer acquisition and retention, and scaling marketing initiatives.Key Responsibilities:Funnel OptimizationCustomer Acquisition and RetentionMarketing Initiative...

Optimizing Hotel BookingsAbout Wego:We're on a mission to provide seamless travel experiences for millions of users. Founded in 2005, we've developed innovative products that cater to travelers worldwide.As the leading travel metasearch engine in the Middle East, our platform is designed to make flight, hotel, and trip planning effortless.Job Summary:We seek...

Location:Kuala Lumpur, MYCustomer Experience Analyst - ARO Customer CareLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is...

Job DescriptionWe are seeking a talented Customer Experience Strategist to join our team at Generali Malaysia. As a key member of our organization, you will be responsible for managing and leading initiatives to deliver exceptional customer experiences across all touchpoints.Main Responsibilities:Customer Insights: Uncover customer needs and behaviors...

Job Summary:ZALORA Group is looking for a talented Customer Experience Director to lead our Product Support function and drive exceptional customer experiences.Main Accountabilities:Develop and execute strategies to enhance customer satisfaction and loyalty.Lead a team of support representatives, ensuring timely and efficient resolution of customer...