Global Fundraising Lead

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full time
About SG Support

SG Support is looking for an ambitious Client Services Manager with at least 5 years of experience in consulting, finance, project management, or professional services. You will be the key driver of strategic success, working closely with global charities, sales agencies, and internal teams to shape and implement data-driven fundraising strategies.

Key Responsibilities:
  • Manage a portfolio of charity partners and sales agencies within designated territories, ensuring seamless communication and top-tier service delivery across multiple channels.
  • Act as a strategic advisor, deeply understanding charity partners' goals and challenges while providing data-driven solutions aligned with service level agreements, internal budgets, and operational feasibility.

You will be responsible for developing and presenting tailored, high-quality presentations using PowerBI dashboards and static reports for performance reviews, strategic planning, and operational optimisations. Additionally, you will track and report charity feedback on service quality and process improvements to the Head of Client Services and/or Executive Management Team, while maintaining strong client relationships.



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