Fundraising Operations Manager
7 days ago
We are seeking a seasoned leader to drive the growth and expansion of our fundraising operations in Malaysia, addressing critical environmental challenges.
The Fundraising department focuses on maximizing individual income by inspiring engagement and developing long-term relationships. We aim to build a cost-effective, ethical, and sustainable fundraising base for Greenpeace Southeast Asia. The successful candidate will play a key role in GPSEA's expansion in the Malaysian market, strengthening the face-to-face channel and diversifying into new ones.
Key Responsibilities:
- Lead donor acquisition and retention efforts.
- Evaluate and manage fundraising staff performance in Malaysia.
- Grow individual donor income for GPMY.
- Optimize efficiency to minimize wastage in total expenditures.
- Enhance supporter care and retention programs.
- Conduct regular field visits and call listening sessions.
- Prepare and submit regular fundraising reports.
Required Skills and Experience:
- Education: Marketing/Communication/Business Administration or related field.
- Work Experience: 5 years in fundraising, direct marketing, or sales; 3 years in leadership roles; experience managing complex budgets.
- Functional Skills: Knowledge of face-to-face fundraising, telemarketing, donor retention, fundraising reporting, and analysis.
- Excellent communication skills in Bahasa Melayu and English.
- Ability to work under pressure and adapt to flexible hours.
- Passion for Greenpeace values.
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