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Operations Management Expert
1 week ago
We are seeking a highly skilled Operations Management Expert to join our team at Funding Societies | Modalku.
About Us: Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others.
Our Mission: We provide business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.
About the Role:
- Operations & Process Management: Oversee daily operations, improve and optimize existing processes, and ensure adherence to SOPs, stepping in as a backup for the team when needed.
- Team Leadership & Development: Lead and develop a high-performing team, fostering collaboration and professional growth.
- Reporting & Performance Tracking: Track key operational metrics, analyze trends, and provide insights for continuous improvement.
- Risk & Compliance Management: Identify potential operational risks, ensure compliance with regulatory requirements, and implement mitigation strategies.
- Stakeholder Management: Collaborate closely with cross-functional teams, including product development, sales, customer support, and technology teams, to align operational processes and achieve business objectives.
Requirements:
- 5+ years of experience: In operations, preferably in digital financing or fintech.
- Strong leadership skills: Problem-solving, analytical skills, and ability to work under pressure.
- Prior experience: In process automation will be an added advantage.
- Ability to manage multiple priorities: And work efficiently in a fast-paced environment.