HR Operations Expert

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Glints Full time

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia. Our mission is to help people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.

Job Description

We are seeking a Senior Specialist, HR Operations & Payroll Excellence to join our dynamic team. In this pivotal role, you will leverage your extensive expertise to drive operational excellence, consistently exceed service level requirements, and ensure smooth HR and payroll processes.

You will serve clients across the globe, especially APAC, and independently manage complex tasks, ensuring accuracy, compliance, and exceptional experiences for both internal stakeholders and managed talents. Your contributions will directly influence the success of our HR operations, shaping the future of our workforce and enhancing company performance on an international scale.

Key Responsibilities:
  • Lead HR operational excellence: Independently manage and streamline key HR processes, including onboarding, offboarding, and ensuring compliance with local labor laws.
  • Expert payroll management: Own the end-to-end payroll process, ensuring precise and timely salary disbursements while maintaining compliance with local regulations.
  • Drive data accuracy in HR systems: Take charge of the integrity and accuracy of HRMS data, using your expertise to ensure optimal performance and insightful data reporting.
  • Compliance leadership: Act as a subject matter expert in labor regulations, ensuring that the company is always ahead of legal compliance requirements.
  • Solve complex HR issues: Utilize your experience to independently resolve HR and payroll-related queries through the HubSpot ticketing system, meeting defined resolution times.
  • Collaborate across teams: Partner with senior leaders in HR, finance, and legal to influence strategic decisions, driving HR and payroll efficiency without direct team management.

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