Results-Oriented Customer Service Specialist

5 days ago


Bayan Lepas, Penang, Malaysia Teleperformance Full time
About the Role

As a Customer Success Specialist, you will play a vital role in ensuring that our clients receive the highest level of service and support.

Key responsibilities will include:

  • Providing timely and effective support to customers via phone, email, and chat channels
  • Processing payments and handling confidential client information with precision and care
  • Identifying and escalating priority issues through appropriate channels

To succeed in this role, you will need:

  • A degree in a relevant field (e.g. English, Communication, Business)
  • Previous experience in customer-facing roles
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills
Our Culture

At Teleperformance, we pride ourselves on creating a work environment that's inclusive, diverse, and rewarding.

We believe in investing in our people, providing them with the tools and resources they need to succeed, and recognizing and rewarding their achievements.



  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    About the RoleThis is an exciting opportunity for a highly motivated and results-driven individual to join our team as a Technical Support Specialist.As a Technical Support Specialist, you will play a critical role in providing exceptional customer service and support to our clients.Your primary responsibility will be to field inbound calls and provide...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    Job Description:The Customer Success Specialist (CSS) is responsible for delivering exceptional customer experiences through various communication channels. This includes responding to customer inquiries, managing concerns, and providing accurate information based on their needs.Key Accountabilities:The CSS will maintain a professional image through various...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    About the RoleThe Customer Experience Specialist is responsible for providing exceptional customer service and support.This role requires strong communication and problem-solving skills, as well as a positive attitude and a passion for delivering results.Manage customer relationships and resolve issues promptly.Communicate effectively with customers through...


  • Bayan Lepas, Penang, Malaysia ams OSRAM Full time

    Job Description:We are seeking a highly skilled Customer Service Specialist to join our team at ams OSRAM. As a key member of our Customer Service and Supply Chain department, you will play a critical role in ensuring seamless communication with our clients and stakeholders.Daily fulfillment monitoring and follow-up in case of order delinquency and...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    Job Overview:The Customer Success Specialist plays a vital role in representing the client's brand, culture, and values to customers. This position demands a professional attitude, empathy, and positive communication skills at all times.Responsibilities:The CSS is responsible for providing timely support to customers through various communication channels....


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    Role DescriptionThe Sales and Support Specialist is responsible for handling customer inquiries, resolving issues, and promoting new products or services that cater to customers' needs. Strong technical skills, excellent communication abilities, and a passion for delivering outstanding customer experiences are essential qualities for this role.Key...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    OverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...


  • Bayan Lepas, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

    Job SummaryWe are seeking an exceptional Customer Success Specialist - Mandarin Speaker to join our dynamic team. This role requires a unique blend of customer service, problem-solving, and language skills.


  • Bayan Lepas, Penang, Malaysia Toll Group Full time

    About UsToll Group is a global logistics and transport leader with a presence in 27 markets and a network spanning 150 countries. Our 16,000+ team members help solve complex logistics, transport, and supply chain challenges.The RoleWe are seeking a skilled Quality Assurance Analyst to join our team and contribute to driving quality and process improvement....


  • Bayan Lepas, Penang, Malaysia ams OSRAM Full time

    Customer Service Staff Specialist (Korean Proficiency Required)DescriptionOrder ManagementDaily fulfillment monitoring and follow up in case of order delinquency and allocationPlaying an active role to ensure transparent communication on demand/supply situation fully aligned with all internal key stakeholdersResolve demand/supply issues together with account...


  • Bayan Lepas, Penang, Malaysia DB Schenker Full time

    We are Here to move as one team. As a key member of DB Schenker's global logistics network, this role offers the opportunity to contribute to the company's success and shape your career.Key Responsibilities:Lead the day-to-day control and management of warehouse operations activities.Job Requirements:Degree or Diploma in Business Management related to...


  • Bayan Lepas, Penang, Malaysia EMICO PENANG SDN BHD Full time

    **Job Overview:**EMICO PENANG SDN BHD is seeking a skilled Sales Executive to handle customer orders, follow up on shipments, and maintain accurate records of interactions and transactions.**Key Duties:**Handling order for Trophy customerFollow up shipment for courier serviceMaintain accurate records of customer interactions and transactionsProvide...


  • Bayan Lepas, Penang, Malaysia DB Schenker Full time

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    The Customer Success Specialist is responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner. This role requires strong communication skills, empathy, and a passion for delivering outstanding results.Key ResponsibilitiesProvide support to customers through various...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    The Service Delivery Specialist is responsible for delivering exceptional customer service, resolving issues, and maintaining high-quality relationships with clients. This role requires a strong focus on customer satisfaction, excellent communication skills, and a proactive approach to problem-solving.Key ResponsibilitiesProvide support to customers through...


  • Bayan Lepas, Penang, Malaysia Teleperformance Full time

    Job OverviewThe Customer Success Specialist plays a vital role in representing the brand, culture, and values of Teleperformance. This position requires excellent communication skills, empathy, and a professional attitude to handle customer concerns positively and efficiently.The ideal candidate will be responsible for supporting customers through various...