Senior Sales Support Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia AHAM Asset Management Berhad Full time

At AHAM Capital, we value diversity and inclusivity. We're looking for a talented professional to join our team as a Sales Support Manager. In this role, you'll play a key part in the smooth running of daily processes, providing product or service information, resolving issues, and offering support to sales distribution channels and sales teams.

Responsibilities:
  • Assist in administering daily processes to support sales distribution channels and sales teams.
  • Provide accurate and timely reporting for various monthly metrics.
  • Maintain good relationships with sales distribution channels and sales teams.
  • Coordinate the implementation of marketing campaigns and programs.
  • Manage the onboarding process for business partners.
  • Oversee all documentation, applications, approvals, inquiries, and correspondences related to business partners.
  • Interact with sales distribution channels and sales teams to address their questions, concerns, and requests via phone, email, or in-person interactions.
  • Develop a deep understanding of day-to-day operational matters, system-related matters, or product services offered by the company to provide accurate and helpful information to sales distribution channels and sales teams.
  • Foster continuous process improvement, assisting with troubleshooting and development of new processes.
  • Collaborate with colleagues from other teams or departments to ensure prompt resolution of complex or specialized issues.


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