E-commerce Growth Strategist

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia ZALORA Group Full time
About ZALORA Group

As Asia's leading online fashion, beauty, and lifestyle destination, we are part of Global Fashion Group. With a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and Taiwan, we enjoy over 50 million visits per month.

About the Role

We are looking for an experienced Marketplace Account Manager to join our team. As a key member of our growth team, you will be responsible for assigned apparel growth portfolios and provide country-specific strategic business plans with identification of new sources of growth.

Responsibilities:
  • In charge of assigned apparel growth portfolio and provide country-specific strategic business plans with identification of new sources of growth.
  • Build and maintain relationships with brands via email and phone by being the go-to person when it comes to supporting their needs at ZALORA.
  • Identify market gaps, manage product assortment, analyze sellers' sales performance to drive the growth of the category and brands' sales performance.
  • Work closely with internal teams (e.g., Marketing and merchandising) to incorporate brands' promotions into ZALORA's marketing calendar and ensure smooth execution.
  • Work with the brands/internal teams to continuously improve operational aspects of their business which directly impact the customer experience.
  • Handle various sets of daily, weekly and monthly business reports to improve visibility of brands' performance to senior management.
Requirements:

To succeed in this role, you will need to have:

  • At least 2 years of working experience.
  • Ability to read, speak, and write in English fluently.
  • Bachelor's in Business, Marketing, Finance, or related field.
  • Experience studying and/or working abroad preferred.
  • Exposure in the e-commerce industry is preferred.
  • Great interpersonal and communication skills.
  • Exceptional time management skills.
  • Willingness to work in a multicultural environment.
  • Strong analytical and business acumen and the ability to translate analysis/insights into actionable business plans.
  • Advanced working knowledge of Excel.


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