Happiness Team Lead

About the Role:The Senior Specialist, Customer Happiness will play a key part in driving customer satisfaction and loyalty at ZUS Coffee. This individual will be responsible for developing and implementing effective customer service strategies, analyzing customer feedback, and mentoring junior team members.Key Qualifications:Bachelor's degree in Business...

Job Overview:This is an excellent opportunity for a seasoned customer support professional to join ZUS Coffee's Customer Happiness team. As a Senior Specialist, you will be responsible for leading customer service initiatives, analyzing customer data, and providing guidance to junior team members.Responsibilities:Develop and implement customer-focused...

About YouWe're looking for a talented and driven individual who is passionate about sales, customer service, and business development.You'll be responsible for leading a team of Sales Executives, developing and executing sales strategies, and identifying new business opportunities.If you're a motivated and results-driven professional with a background in...

We're seeking an experienced leader to join our Operations team as a Contact Centre Management Professional.Job Summary:This role is responsible for managing day-to-day floor management of the Business Contact Centre team's performance, meeting objectives and targets of the Inbound Contact Centre and the Retention Team.Key Responsibilities:Manage the inbound...

Job OverviewAt Creationz Plus Sdn Bhd, we are dedicated to delivering exceptional design solutions that exceed client expectations. As a key member of our design team, you will play a crucial role in shaping the future of our company.About the Job:Collaborate with the Design Lead and Business Development team to manage multiple projects, ensuring timely...

Job OverviewZUS Coffee is seeking an experienced customer experience leader to spearhead our customer happiness projects. As Assistant Manager, Customer Experience, you will be responsible for leading cross-functional teams and driving strategic initiatives to enhance the overall customer experience.

We are seeking a highly experienced Commercial Growth Expert to join our team as a Senior Sales Manager. As a key member of our organisation, you will be responsible for driving sales growth, expanding our customer base, and establishing strong relationships with existing clients.The ideal candidate will have a minimum of 5 years of sales experience, with a...

We are looking for a dynamic Sales Administration Team Lead to join our team at Avaland Berhad.About the Role:Oversee the entire property sales administration process, ensuring accuracy, efficiency, and compliance with regulatory requirements.Work closely with the sales, finance, and legal teams to resolve any issues related to sales administration and...

About WunderbathAt Wunderbath, we're not just a cosmetics brand; we're a community driven by creativity and passion. Our story began with a Food Scientist who sought to craft vibrant products for sensitive skin. Today, we're a dedicated team working together to make a difference.Let's take a look at our company profile:Pioneers in handmade cosmeticsProducts...

Customer Happiness Executive Cum Graphic DesignThis job is for a Customer Happiness Executive cum Graphic Designer. You might like this job because it's fun, innovative, and offers sales bonuses. You'll handle sales inquiries, projects, and proposals while working directly with the founder. Apply now for a creative and customer-centric roleRM 3000 - RM...

Job DescriptionThis position requires a highly skilled professional who can lead customer happiness projects, develop process improvements, and collaborate with various teams to implement solutions that enhance customer feedback and operational needs.Customer Experience: Develop and execute strategies to enhance the overall customer experience, incorporating...

It's fun to work in a company where people truly BELIEVE in what they're doingJob Description:Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world's largest technology distributor with operations in 56 countries...

We are seeking a highly motivated and experienced tax professional to join our team in KPMG Delivery Network ("KDN") in Malaysia in a Team Lead position in our Direct Tax team. The role will be responsible to be a performance manager in conjunction with a portfolio of review clients.The role requires proficient experience with compliance and direct tax....

sWe are seeking a highly motivated and experienced tax professional to join our team in KPMG Delivery Network ("KDN") in Malaysia in a Team Lead position in our Direct Tax team. The role will be responsible to be a performance manager in conjunction with a portfolio of review clients.The role requires proficient experience with compliance and direct tax....

Responsibilities and RequirementsAs Assistant Manager, Customer Experience, you will lead customer happiness projects, evaluate current support processes, and collaborate with various teams to implement solutions that enhance customer feedback and operational needs. You will also be responsible for developing project timelines, setting objectives, and...

Key ResponsibilitiesProject Leadership: Lead customer happiness projects from inception to completion, ensuring alignment with strategic goals and objectives.Process Optimization: Evaluate current support processes to identify areas for improvement and optimize workflows for efficiency and better customer satisfaction.Stakeholder Management: Collaborate with...

Frasers Group is seeking an experienced IT professional to lead the IT Workshop team. The successful candidate will be responsible for managing and maintaining a wide range of IT systems, including desktop computers, laptops, printers, and handheld devices.The role involves configuration of networking equipment, EPOS terminals, and other hardware. Strong...

At ZUS Coffee, we're dedicated to creating a workplace where talented individuals can thrive and reach their full potential. As an Engineering Manager, you'll play a vital role in driving our engineering vision and overseeing a team of skilled software engineers.About the TeamWe're a fast-paced company with a passion for innovation and a commitment to...

About UsAonic is a technology company specializing in drone solutions and software. Established in 2016, Aonic has expanded its capabilities beyond drone technology. Our mission is to build a future-proof ecosystem of solutions that propels traditional businesses forward by integrating cutting-edge technology and innovative practices.

Job DescriptionThe Management Team Lead is responsible for leading and overseeing a dynamic team to successfully execute projects and achieve company goals.This role plays a pivotal part in proactively developing the company's business, managing existing and new projects, and fostering strong relationships with clients and stakeholders.The Management Team...