Customer Experience Development Manager

About Our CompanyWe are a leading Malaysian company dedicated to providing innovative health and wellness solutions through our range of nutraceutical products.The successful candidate will work as a Retail Business Development Specialist in Petaling Jaya, focusing on communication, customer service, sales, training, and sales management. This role requires...

We are looking for a talented Customer Experience Manager to lead our team at Teleperformance. The successful candidate will be responsible for managing the overall performance and governance of Statements of Work, as well as identifying actionable insights and suggesting recommendations to improve customer experience.Key Responsibilities:Deep dive on...

Teleperformance is hiring a Senior Manager of Customer Experience to manage the day-to-day operations of Statements of Work. As a key member of our team, you will provide exceptional people management, mentorship, and career development to members of the team and drive business growth through customer satisfaction.Key ResponsibilitiesManage the day-to-day...

About the JobThis is an excellent opportunity to work as a Customer Experience Manager at Infosys (Malaysia) Sdn. Bhd. We are looking for a highly skilled individual who can provide exceptional customer service and support.Key ResponsibilitiesOffer timely updates to customers on the status of outstanding issues within the targeted Service Level.Manage...

About Sime Darby PropertySime Darby Property is a leading property developer in Malaysia, dedicated to creating innovative and sustainable living spaces that meet the needs of our customers. We are committed to delivering exceptional customer experiences and building long-lasting relationships with our stakeholders.Job SummaryThis role is responsible for...

About the TeamWe are a dynamic team of professionals who are passionate about delivering exceptional customer experiences. We believe in empowering our customers through data-driven insights and strive to create a culture of innovation and collaboration.The ideal candidate will have a strong background in analytics and experience in designing and...

Company Overview:We are Teleperformance, a global leader in outsourced customer experience management. Our mission is to make businesses successful by delivering exceptional customer experiences. We are seeking an experienced Team Lead to join our team and drive business growth through excellent customer service.Responsibilities:Lead a high-performing team...

Job DescriptionThis role requires a highly organised and motivated individual who can work independently and as part of a team. The successful candidate will be responsible for ensuring that customer billing is accurate and timely, and will work closely with internal working groups to achieve this goal.The ideal candidate will have strong analytical skills,...

Culture Fit:We value a culture of innovation, collaboration, and continuous learning. As a Digital Marketing Executive at Muqmeen Group, you will have the opportunity to contribute to the growth and development of our organization while shaping your own career path.About the Role:This is an entry-level position for someone who is passionate about marketing...

**Job Summary:**We are seeking a highly skilled Customer Experience Manager to join our team at Wunderbath. As a key member of our sales and design team, you will be responsible for handling sales inquiries, projects, and proposals while working directly with our founder.This role is ideal for individuals who are creative, enjoy chatting with people, and...

Job Summary:We are seeking a skilled Process Specialist to join our team at Infosys Limited. As a Process Specialist, you will be responsible for delivering high-value experiences for our customers through simplified and successful interactions using all contact channels.The ideal candidate will have excellent communication skills, including rapport...

Job OverviewWunderbath is a company that creates handmade cosmetics with food-grade ingredients. As a Customer Happiness Executive cum Graphic Designer, you will be working directly with the founder to handle sales inquiries, projects, and proposals.About the RoleHandle all sales enquiries from various channelsBe the middle person between customers and the...

We are seeking an experienced professional to join our team as a Customer Experience Manager, specializing in pharmaceutical brands. This exciting opportunity involves managing the delivery of customer-centric solutions that drive business growth and increase customer engagement.Your key responsibilities will include developing and executing comprehensive...

Job OverviewZUS Coffee is seeking an experienced Customer Experience Manager to join our team. As a key member of our customer support department, you will oversee and manage customer happiness projects from inception to completion, ensuring alignment with strategic goals.This role involves coordinating cross-functional teams, optimizing workflows, and...

Key ResponsibilitiesThe successful candidate will be responsible for leading and engaging a team to achieve high customer satisfaction and win customers over as promoters in both a B2B/B2C environment. This includes identifying new tools and technologies to better serve customers via phone, email, social media, live chat, etc., and being part of the agile...

Key ResponsibilitiesTo provide Best in Class customer service experience to both internal and external customers.Manage customer's enquiries, escalations and complaints on a daily basis.Follow-up with agents for shipment status updates on a daily basis.Perform POD updates for delivered consignments for both domestic and international deliveries.Prepare...

GX Bank Berhad, a digital bank in Malaysia, is looking for a skilled Business Architect to join its Customer Support team.The Business Architect will be responsible for designing and implementing business processes that enhance the overall customer experience. This role requires close collaboration with cross-functional teams to develop innovative solutions...

F. Hoffmann-La Roche AG is a leading healthcare company that aims to improve people's lives by developing innovative medical solutions. We are passionate about transforming patients' lives and believe it's urgent to deliver medical solutions right now – even as we develop innovations for the future.About the JobWe are looking for a Customer Experience...

Unleash Your Potential as a Customer Experience SpecialistWe are seeking a highly motivated and customer-focused Sports Advisor to join our team at 1 Utama. As a key ambassador for our brand, you will be responsible for delivering a world-class customer experience that exceeds our customers' expectations.Main Responsibilities:Build and maintain strong...

Job SummaryWe are seeking a Customer Experience Manager to lead our inbound call centre team in delivering exceptional customer service.The successful candidate will have a strong track record in call centre management and be able to motivate and coach team members to achieve high performance standards.You will be responsible for overseeing the day-to-day...