Customer Experience Manager

We are looking for a talented Customer Experience Manager to lead our team at Teleperformance. The successful candidate will be responsible for managing the overall performance and governance of Statements of Work, as well as identifying actionable insights and suggesting recommendations to improve customer experience.Key Responsibilities:Deep dive on...

About the JobThis is an excellent opportunity to work as a Customer Experience Manager at Infosys (Malaysia) Sdn. Bhd. We are looking for a highly skilled individual who can provide exceptional customer service and support.Key ResponsibilitiesOffer timely updates to customers on the status of outstanding issues within the targeted Service Level.Manage...

Job DescriptionThis role requires a highly organised and motivated individual who can work independently and as part of a team. The successful candidate will be responsible for ensuring that customer billing is accurate and timely, and will work closely with internal working groups to achieve this goal.The ideal candidate will have strong analytical skills,...

**Job Summary:**We are seeking a highly skilled Customer Experience Manager to join our team at Wunderbath. As a key member of our sales and design team, you will be responsible for handling sales inquiries, projects, and proposals while working directly with our founder.This role is ideal for individuals who are creative, enjoy chatting with people, and...

Job Summary:We are seeking a skilled Process Specialist to join our team at Infosys Limited. As a Process Specialist, you will be responsible for delivering high-value experiences for our customers through simplified and successful interactions using all contact channels.The ideal candidate will have excellent communication skills, including rapport...

Company Overview:We are Teleperformance, a global leader in outsourced customer experience management. Our mission is to make businesses successful by delivering exceptional customer experiences. We are seeking an experienced Team Lead to join our team and drive business growth through excellent customer service.Responsibilities:Lead a high-performing team...

We are seeking a Customer Experience Manager to join Exaltech Sdn. Bhd's team. The role involves handling customer inquiries, providing product information, and supporting sales targets.Responsibilities:Handle customer inquiries via multiple channels.Provide accurate product information to customers.Support in achieving monthly sales targets.Contribute to...

Job OverviewWunderbath is a company that creates handmade cosmetics with food-grade ingredients. As a Customer Happiness Executive cum Graphic Designer, you will be working directly with the founder to handle sales inquiries, projects, and proposals.About the RoleHandle all sales enquiries from various channelsBe the middle person between customers and the...

About Our CompanyWe are a leading Malaysian company dedicated to providing innovative health and wellness solutions through our range of nutraceutical products.The successful candidate will work as a Retail Business Development Specialist in Petaling Jaya, focusing on communication, customer service, sales, training, and sales management. This role requires...

This job is for a Customer Experience Executive who will be the friendly voice of our brand. You might like this job because you get to help customers with their inquiries and create memorable experiences while working in a lively environmentWe are seeking a passionate and driven Customer Experience Executive to be the voice of our brand. You will manage...

Customer Support; Customer management; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; TrackingProvides timely assistance and resolutions to customer inquiries and issuesAssists customers with shipment booking and queries and...

Job Overview: FedEx Group is seeking a talented Customer Experience Representative to join our team. In this role, you will be the first point of contact for customers, providing timely assistance and resolutions to their inquiries and issues.">About the Role: As a Client Support Specialist, you will be responsible for managing customer cases and service...

Welcome to Warner Bros. Discovery… the stuff dreams are made of.Who We Are…When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life,...

Company OverviewGrab is Southeast Asia's leading superapp, serving a vast and diverse customer base. Our mission is to drive economic growth and empower communities through innovative technology solutions.

Job DescriptionThis role is designed to support the delivery of exceptional customer experiences across various touchpoints. As a Customer Care Analyst I, you will be responsible for managing and processing customer orders, providing phone and email support, and collaborating with internal stakeholders to resolve issues.The ideal candidate will possess...

Job DescriptionThis role involves managing customer inquiries, swiftly resolving issues, and ensuring a seamless customer experience for Royal Canin's customers across social platforms.The position offers the flexibility of remote work, with responsibilities including responding to client comments, inbox messages, and live chats on Facebook, Instagram,...

This job is a Customer Experience Intern role where you'll handle air conditioning installations and customer queries. You might like this job because it offers hands-on experience with customer service and business partnerships.ResponsibilitiesTo be responsible for handling Business Partners in the State/state about the Cuckoo Air Conditioning installation...

Key ResponsibilitiesThe successful candidate will be responsible for leading and engaging a team to achieve high customer satisfaction and win customers over as promoters in both a B2B/B2C environment. This includes identifying new tools and technologies to better serve customers via phone, email, social media, live chat, etc., and being part of the agile...

Customer Support; Customer management; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; TrackingResponsible for ensuring exceptional customer service by providing timely assistance and resolving issues with professionalism and...

About the PositionThis is a fantastic opportunity to join our team as a Customer Experience Agent. You will be responsible for ensuring that customers receive exceptional support and have a seamless experience with our products and services.Key ResponsibilitiesYou will provide first-level support for customers who contact us via multiple channels.You will be...