Revenue Assurance Consultant

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Starhub Ltd Full time

Job Description

Overview

At Starhub Ltd, our mission is to maximize revenue recognition and minimize revenue loss within the organization. The fundamental purpose of the Revenue Assurance function is to reinforce sound processes, systems, and governance.

Responsibilities
  • Maintain a centralised view of all RA Controls and their performance (via monthly / quarterly reconciliations), including updating RA Performance Dashboards, maintaining an up-to-date log of cases/ issues, analyses, and database for lessons learned, reviewing and presenting results with stakeholders.
  • Lead reconciliation irregularities investigations, analysing results to identify source of leakages, identifying root causes and recommending corrective or preventive actions, driving internal stakeholders to develop and implement remedial actions and best practices.
  • Conduct regular reviews with stakeholder teams to ensure RA Controls stay relevant with the business, update existing RA controls and performance monitoring capabilities or develop new ones in line with evolving business requirements.
  • Perform impact analysis on new product launches, formulate and present risk mitigation strategies and actions, lead business process changes that affect the company's ability to identify, monitor, or collect revenue.
  • Manage RA tools lifecycle and process documentation.

Required Skills and Qualifications

  • Appropriate qualification in Accounting, Finance, Business, or Economics
  • At least 3 years of relevant work experience in Revenue Assurance or Billing, preferably in the Telecoms industry
  • Data analytical mind with advanced Microsoft Excel skills
  • Proficiency in Power BI, SQL, R, or Python advantageous
  • Advanced proficiency in MS Office applications and demonstrated sound acumen in systems applications
  • Strong communicator with problem-solving and process improvement skills
  • Detailed, organised, with demonstrated skills to lead and drive stakeholder engagements, consensus, and achieve outcomes
  • Adaptable to evolving work environments, shifting priorities, and organisational needs


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