Executive Director of Travel Solutions

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Holiday Tours Full time

About Us:

Holiday Tours is a leading travel agency with an illustrious 49-year legacy of catering to the diverse needs of both business and leisure travellers.

Executive Director of Travel Solutions:

We are seeking a highly skilled and experienced Executive Director of Travel Solutions to lead our team. The ideal candidate will have excellent leadership skills, technical expertise, and the ability to communicate effectively with both existing and new clients, as well as internal teams.

Main Responsibilities:

  1. Leadership:
  • Provide strategic direction and vision for the team.
  • Motivate and inspire team members to achieve success.
  • Make key decisions to drive business growth and improve efficiency.
Client Relationship Management:
  • Build and maintain positive relationships with long-term existing clients, ensuring satisfaction and fostering ongoing collaboration.
  • Facilitate the onboarding process for new clients, aligning project goals with client expectations.
  • Communicate effectively with clients to assess needs, negotiate terms, set timelines, and amend project scopes, proposals, contracts, and budgets.
Team Management:
  • Recruit, train, and develop team members to improve their skills and performance.
  • Monitor and evaluate team performance to identify areas for improvement.
  • Provide feedback and coaching to help team members achieve their goals.

Qualifications:

  1. Bachelor's degree in Business Administration, Project Management, or a related field.
  2. At least 5 years of previous work experience in a leadership or management role.
  3. Strong leadership and communication skills.
  4. Ability to make key decisions and drive business growth.
  5. Competent in project management tools and software – general computer skills, online booking tools, and corporate portals.
  6. Analytical thinking and problem-solving skills.
  7. Attention to detail and a commitment to delivering high-quality work.


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