Strategic Relationship Builder

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia OnHires Full time

About the Role:

We are seeking a highly motivated and results-driven Strategic Relationship Builder to join our team. This role is focused on expanding revenue within our existing client base through strategic upselling, cross-selling, and deepening client relationships. While this is not a traditional new business sales role, you will play a crucial part in identifying opportunities for revenue growth post-signature by understanding clients' needs, aligning solutions to their business goals, and fostering long-term partnerships.

Key Responsibilities:
  • Revenue Growth & Expansion: Drive revenue growth by identifying and qualifying upsell and cross-sell opportunities within existing accounts. Proactively engage clients to understand their evolving needs and introduce relevant solutions.

  • Client Relationship Management: Develop strong, trusted relationships with clients, positioning yourself as their key advisor. Gain a deep understanding of their business objectives, operational challenges, and strategic goals.

  • Consultative Selling: Take a consultative approach to sales by focusing on client outcomes rather than just product features. Present tailored solutions that demonstrate clear value and ROI for the client.

  • Strategic Account Planning: Build and maintain comprehensive account plans that map out client growth potential, usage trends, and expansion opportunities. Regularly conduct business reviews and health checks to showcase the ongoing value of our offerings.

  • Retention & Advocacy: Work proactively to drive client satisfaction and retention. Track key metrics like churn rate, Net Promoter Score (NPS), and account activity to identify risks and opportunities for improvement.

  • Industry & Competitive Awareness: Stay informed about industry trends, competitor offerings, and regulatory changes that may impact clients. Use this knowledge to provide strategic insights and recommendations.

  • Reporting & CRM Management: Maintain accurate records of client interactions, revenue projections, and deal progress within CRM tools like Salesforce. Generate reports and analyze data to track performance and optimize strategies.

Required Skills & Experience:

  • Proven track record of success in B2B relationship management, account management, or sales, preferably within the financial services or fintech industry.

  • Strong understanding of financial markets, trading technologies, and brokerage business models.

  • Able to drive revenue growth through strategic upselling and cross-selling. Proven experience negotiating and closing deals with existing clients.

  • Excellent problem-solving skills with the ability to guide clients through complex financial solutions and demonstrate value beyond product features.

  • Strong analytical skills, using data insights to inform client strategies and measure success.

  • Exceptional communication and presentation skills, with the ability to engage stakeholders at all levels.

  • Experience using Salesforce or similar CRM tools to manage client relationships and sales pipelines effectively.

  • Self-motivated and results-oriented mindset, with a track record of meeting or exceeding revenue targets.



  • Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full time

    Are you a relationship builder? Do you have a passion for delivering exceptional customer experiences? We're seeking a talented Relationship Builder to join our team at JOB EXPERT GROUP.About the Role:In this role, you'll be responsible for building strong relationships with clients, fostering trust and loyalty. You'll work closely with our team to develop...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AFFIN Group Full time

    Job DescriptionThe Commercial Relationship Builder will play a critical role in establishing and maintaining strategic partnerships to drive business growth and client acquisition. This includes representing the company at industry events, fostering relationships with key partners, and ensuring mutual growth and success.A successful candidate will possess a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Persolkelly Full time

    Persolkelly seeks a Key Relationship Builder to establish and promote company brand image in Malaysia.About the PositionMaintain relationships with Telco customers to understand their business needs.Tailor marketing strategies to meet customer objectives and implement strategies to grow revenue.Collect data from customers and analyze it according to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Staple Full time

    Staple is an innovative company transforming the way enterprises automate document processing. As an Enterprise Relationship Builder, you will play a critical role in fostering and expanding our existing customer relationships.Our cutting-edge software enables companies to digitize and reconcile data, empowering them to make data-driven decisions. With our...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full time

    In this role, you'll have the opportunity to make a real difference in people's lives by delivering exceptional customer experiences.As a Relationship Builder Executive, you'll work closely with customers to understand their needs and preferences, and provide tailored solutions that meet those needs.This is an exciting opportunity to join a dynamic team...


  • Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full time

    Job ResponsibilitiesWe are seeking a highly skilled and experienced Lead Private Wealth Relationship Builder to join our Private Wealth team. In this role, you will be responsible for building and maintaining strong relationships with our key clients, identifying new business opportunities, and driving revenue growth. You will work closely with our senior...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full time

    Hiredly X is seeking a Tech Industry Relationship Builder to develop and maintain strong relationships with clients in the tech industry. This role involves recommending strategies and ensuring client satisfaction.About the JobThe ideal candidate will have a minimum of 2 years' experience in customer success or sales & marketing, with strong written and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Elevate Marketing Services Full time

    Key ResponsibilitiesDevelop Partner Retention Strategies: Collaborate with the Business Development Officer – Partner Relations to enhance loyalty, minimise churn, and maximise lifetime value.Foster Strong Relationships: Serve as the primary point of contact for Partners, providing regular communication, personalised support, and proactive...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Gated Talent Full time

    Gated Talent is looking for a skilled Business Partnership Builder to join our team. In this role, you will be responsible for establishing and maintaining mutually beneficial relationships with key retailers in Malaysia, driving business growth through strategic collaborations.Responsibilities:Build and maintain strong relationships with key decision-makers...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hexa Business Full time

    About Us:Hexa Business is a dynamic and growing company in the telecommunications industry. We are committed to delivering innovative solutions that meet the evolving needs of our customers and partners. As a Digital Ecosystem Builder, you will play a key role in shaping our digital strategy and driving business growth through strategic partnerships and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia PUC Berhad Full time

    Job DescriptionThis role is ideal for an ambitious and high-achieving individual who can thrive in a fast-paced, dynamic environment. As an Associate Partner, you will be responsible for:Identifying and pursuing new business opportunities through proactive prospecting and lead generation.Developing and executing strategic sales plans to achieve and exceed...


  • Kuala Lumpur, Kuala Lumpur, Malaysia LittleLives Full time

    Job Description:Part strategist and part implementer, this critical and challenging position carries a high degree of latitude. As a member of the CEO's Team, you will need to be super smart, super driven, have a good balance of analytical and communication skills, and a good balance of taking-charge/making judgment calls and consulting advice from me or...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Key Account Manager Job DescriptionThis role is focused on driving sales growth and building strong relationships with key accounts. The ideal candidate will have a strong commercial acumen, excellent product knowledge, and outstanding selling skills.Main Responsibilities


  • Kuala Lumpur, Kuala Lumpur, Malaysia Rizurf Full time

    The Relationship and Sales Executive role at Rizurf is an exciting opportunity to make a direct impact on the expatriate housing experience while growing your career in a dynamic and fast-paced environment.About UsWe are a technology-driven real estate platform that connects property owners with expatriate tenants in Kuala Lumpur. Our mission is to provide a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Crypto Full time

    About UsCrypto.com is a world-leading cryptocurrency platform, serving over 80 million customers worldwide. Our mission is to accelerate the adoption of cryptocurrency through innovation and empower the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.Job DescriptionWe are seeking an...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ThriveCart Full time

    What We're Looking ForWe're seeking a seasoned Social Media Manager who can bring innovative ideas to enhance Piktochart's online presence and amplify its reach. The ideal candidate will have strong analytical skills, the ability to interpret social media metrics, and optimize strategies accordingly. Additionally, they should be able to build and maintain...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Wealth Mastery Academy (WMA) Full time

    Unlock the Potential of Our CustomersAs a Customer Service Executive at Wealth Mastery Academy (WMA), you will have the opportunity to make a significant impact on our customers' lives. Your role involves building strong relationships, resolving issues efficiently, and delivering exceptional service. By doing so, you will contribute to our mission of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Slasify Pte. Ltd. Full time

    Why Join Us?We are a dynamic and rapidly-growing company that offers unlimited holidays and flexible working hours. Our team is based in various locations around the world, and we value diversity and inclusivity.About the RoleThe successful candidate will have a minimum of 4 years of B2B business development experience, previous experience in a consultative...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OnHires Full time

    About the Company:Our clientis a leading provider of innovative financial technology solutions, empowering businesses to thrive in the dynamic world of finance. They offer a comprehensive suite of products and services, including liquidity, trading platforms, and back-office solutions, to a global clientele of brokers, banks, and institutions.About the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Funding Societies Malaysia Full time

    Funding Societies | Modalku at a GlanceWe are a well-established digital finance platform with a strong presence in five countries across Southeast Asia.With a robust track record of disbursements exceeding RM15 billion, we have established ourselves as a trusted partner for SMEs seeking financing solutions.