Franchise Business Development Manager

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

Operational Excellence in Retail F&B

We are seeking an experienced Operations Manager to join our team in Malaysia. Our client is a leading retail F&B player with over 800 stores globally, seeking to expand its business in the Klang Valley.

Your Key Responsibilities

  • Implement expansion plans, leading or supporting the rollout of new locations, hiring staff, and establishing operational systems.
  • Negotiate terms with licensees, ensuring successful partnerships.
  • Stay on top of industry trends, incorporating innovative ideas into beverage offerings.
  • Provide HQ input on local market conditions and growth opportunities.
  • Streamline operations to ensure efficiency and minimize delays or bottlenecks in beverage preparation and service.

Requirements

  • Bachelor's degree in Business Administration, Retail Management, or a related field.
  • Minimum 5 years of experience in retail operations, preferably within the retail F&B industry.
  • Proven experience in multi-store management, including franchise or company-owned outlets.
  • Strong knowledge of sales performance analysis, inventory control, and operational processes.
  • Experience in team leadership, staff training, and performance management.


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