Oil Industry Client Services Director
2 days ago
About Us
Airswift is a leading workforce solutions provider to the STEM industries. For over 40 years, we have been transforming lives through international workforce solutions. Today, our team of over 900 employees across 37 countries supports over 8,000 contractors globally.
Our MissionWe are a people business, caring about wellbeing, community engagement, and our planet. We plant a tree for every person placed in a job globally. With a passion for growth, we invest in developing our people.
We support professionals looking for jobs with exceptional firms in the technology, construction, and engineering sectors.
Job DescriptionThe Senior Account Manager will take responsibility for managing and growing all assigned accounts across Airswift's portfolio of Oil & Energy customers. This includes ensuring client satisfaction, debt resolution, and discovering current and future opportunities.
Main Responsibilities:- Manage and grow specifically assigned clients.
- Maintain Airswift's current/new client and contractor base to leverage existing service lines and develop new opportunities.
- Develop trusted advisor relationships with key line managers, contractors, stakeholders, and executive sponsors.
- Resolve client debts by coordinating with internal and external stakeholders.
- Proactively sell candidates to market daily.
- Become a subject matter expert in the Oil sector.
- Interact, train, and develop the Delivery Centre to cover client delivery needs.
- Work effectively with clients to bring new requisitions, plan sourcing delivery, and facilitate job interviews and placements.
- Obtain client work orders and new authorisations.
- Monitor overall delivery, ensuring SLAs are met, T&Cs are executed properly, and taking responsibility for delivering services according to client needs.
- Forecast clients' upcoming strategies and objectives to align sales and delivery models.
- Meet sales targets (KPIs) agreed with the Regional Sales Director and review monthly sales performance against forecast.
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