Auto Express Claims Specialist

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia American International Group Full time

AIG's Insurance Claim Handlers play a vital role in supporting our policyholders through challenging situations.

As an Express Claims Examiner, you will be responsible for managing key claims handling enquiries, ensuring accurate coverage determination and liability assessment for PL Auto express claims within authority limits.

You will also effectively manage express claims within your personal allocation, maintaining a high standard of customer service.

What we are looking for:

  • Intermediate knowledge of auto express claims topics and experience.
  • Strong policy language skills enabling accurate and consistent policy wording interpretation.
  • Excellent time management and prioritization skills, with the ability to manage and prioritize workload and diary management.
  • Ability to contribute effectively within a team environment.
  • Strong critical thinking, decision-making, and negotiation skills.


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