Global HR Operations Lead
5 days ago
The Manager Global HR Operations EC is a pivotal role in our organization, providing leadership to teams focused on advisory and improvement of HR data, systems and processes through Employee Central.
In this role, you will be responsible for creating a purpose and vision for your team, overseeing the effective execution of people-related requests in EC, improving customer experience through understanding customer requirements, enhancing process effectiveness, reducing hand-off points and driving improvement.
You will engage and partner with stakeholders to have a clear understanding of business context, formulating clear operational and tactical plans. Ensuring E2E processes, terms and conditions, HR Master data rules are well understood.
Your key accountabilities will include providing your team with context, clear expectations and autonomy to deliver work, make decisions, and hold themselves accountable for work delivery. Anticipating and addressing risk and driving a risk culture through execution of work within the team.
You will also engage with key stakeholders across the business, managing expectations and escalations. Actively reviewing and continuously embedding learning and capability across the team with a clear lens of required technical capabilities and development. Ensuring appropriate controls and governance frameworks are met.
- Foster a high-performing team that drives results through exceptional teamwork and collaboration.
- Cultivate a culture of innovation, embracing new ideas and approaches to improve our HR operations.
- Serve as a subject matter expert for HR data and systems, ensuring accuracy and integrity of HR data.
- Analyze complex HR issues and develop solutions to drive business outcomes.
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