Hotel Business Development Manager

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Meituan Full time
Job Description

As a Market Manager, Hotel Business, you will be responsible for developing and maintaining relationships with hotels and suppliers to meet business objectives. Key responsibilities include negotiating prices, signing contracts, and relationship maintenance.

Key Responsibilities:

  1. Negotiate and manage hotel supplier contracts to ensure optimal pricing and performance.
  2. Monitor the daily status and pricing of hotel rooms to maintain smooth booking operations and competitiveness.
  3. Evaluate the reliability and service quality of hotel products from suppliers.
  4. Coordinate and resolve major customer complaints related to hotel or supplier product issues.
  5. Conduct market research and analysis of the hotel industry, collecting data and submitting regular reports.
Required Skills and Qualifications

To succeed in this role, you should have strong negotiation skills, industry knowledge, data analysis capabilities, customer management skills, and a commitment to continuous learning and improvement.

  1. Negotiation Skills: Effectively convey product value, identify customer needs, and find opportunities.
  2. Industry Knowledge: Understand the development history, professional terms, and basic conditions of the hotel industry.
  3. Data Analysis: Analyze industry data to identify market opportunities, trends, and formulate strategies.
  4. Customer Management: Identify customer needs and propose optimization/new solutions.
  5. Learning and Curiosity: Continuously learn and improve skills and knowledge.
  6. Practice Basic Skills: Maintain self-discipline, deliberate practice, and relentless improvement of basic skills.


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