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Client Service Team Leader

7 days ago

Klang Municipal Council, Malaysia Ally Logistic Property Full time

We are looking for a highly motivated and experienced leader to join our Client Service Team as a Senior Manager. In this role, you will be responsible for leading a team of professionals in property and facility management, automation maintenance, tenant management, and administrative personnel.

The ideal candidate will have a strong technical background and excellent communication skills to effectively engage with tenants and internal stakeholders. They will be responsible for overseeing tenant onboarding processes, ensuring client service quality, and managing renovation projects to enhance tenant experiences.

We offer a dynamic environment where you can work closely with cross-functional teams and external vendors to achieve operational goals. You will also have the opportunity to contribute to the company's vision and strategy.

In this role, you will supervise functional teams, develop team goals, and foster a collaborative culture. You will also lead internal teams and external vendors, manage communication, and provide timely updates on maintenance or operational activities.

Key Accountabilities:
  • Develop and implement business strategies to drive growth and revenue
  • Collaborate with internal teams and external vendors to achieve project goals
  • Manage tenant relationships and ensure effective communication
  • Ensure compliance with company policies and procedures