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Customer Service Leader

1 week ago

Klang, Selangor, Malaysia JMG Trading Full time
About the Team

JMG Trading is a dynamic company that values innovation and excellence. We are seeking a Customer Service Leader to join our team and lead our sales and marketing efforts.

Responsibilities:

  • Develop and implement sales strategies to drive business growth
  • Lead and motivate a high-performing sales team to achieve sales targets
  • Build and maintain strong relationships with clients to ensure customer satisfaction
  • Conduct market research to identify trends and opportunities
  • Prepare reports of progress and forecasts, and manage daily sales operations
  • Accountable for retail grocery items inventory and maintaining packing materials levels
  • Perform other duties as assigned by superior

Requirements:

  • Candidate must possess at least a primary/secondary school certificate or higher qualification
  • Required language(s): English and Bahasa Malaysia
  • At least 1 year experience in the food service industry or F&B service trade channel
  • Ability to work independently with minimum supervision
  • Independent and sales-driven individual with excellent communication skills
  • 5 working days with ability to work long hours if required