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Sales Leadership Position

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Kentkart Full time
Job Description

Kentkart is a leading developer of cutting-edge software and hardware solutions for intelligent transportation. Our company operates global projects in 18 countries and 55 cities worldwide, providing over 3.8 billion rides annually.

About the Role
  • We are seeking a highly skilled Sales Manager to lead our commercial operations and drive business growth.

The ideal candidate will have strong sales & interpersonal skills, with experience in marketing, sales, and after-sales service tracking processes. They should also possess leadership and communication skills, as well as the ability to manage both software and hardware projects.

Key Responsibilities
  • Manage commercial activities in alignment with company targets and budget work
  • Conduct market and competitor analyses and provide feedback for product development and improvement processes
  • Lead efforts to reorganize sales processes
  • Identify opportunities for improving customer satisfaction and create action plans with relevant departments for their development
  • Plan and ensure customer visits are carried out
  • Plan and implement activities related to after-sales customer satisfaction and needs
  • Take an active role in acquiring new customers
  • Conduct studies to identify customer needs and target customers
  • Carry out sales activities in accordance with the specified budget and targets
  • Increase cross-sales of products
  • Oversee and receive reports from teams responsible for stakeholder relations, ensuring effective management and collaboration with internal and external stakeholders
  • Oversee the team handling the tender application processes, ensuring timely and accurate documentation and submission to meet customer and regulatory requirements
  • Coordinate with the marketing team, receiving reports on marketing strategies and initiatives to support sales efforts and enhance brand visibility