Client Retention Executive

5 days ago


Petaling Jaya, Selangor, Malaysia engagelife Full time

At Engage Life, we are seeking a Client Retention Executive to lead our efforts in retaining existing clients and growing our business.

Responsibilities:
  • Develop and execute client retention strategies.
  • Analyze client data to identify areas for improvement.
  • Develop and implement action plans to improve client retention.
  • Collaborate with internal teams to achieve client objectives.
  • Build strong relationships with clients and stakeholders.
Qualifications:
  • 1-2 years of experience in customer-facing roles.
  • Strong communication, negotiation, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Excellent relationship management skills.
Benefits:

Opportunities for professional growth and development.



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