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Order Management Coordinator

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia SAS Full time

We're a leader in data and AI, empowering customers to transform data into intelligence.

About the Job:

This is an exciting opportunity to join our team as a Fulfillment Configuration Specialist.

Responsibilities:
  • Manage order fulfillment processes to ensure efficiency and accuracy.
  • Review customer configuration plans to identify potential issues.
  • Troubleshoot issues related to order configuration.
  • Interact with external customers and other global staff to provide optimum account management.
  • Understand and apply licensing and pricing policies.
  • Ensure accuracy of customer software licenses.
  • Generate license keys and update customer install bases.
Requirements:
  • Minimum 2 years of relevant experience in fulfillment and configuration management.
  • Strong attention to detail and excellent communication skills.
  • Strong organizational skills and ability to manage a heavy workload.
  • Ability to think independently and solve problems under limited direction.
  • Proficient in Microsoft Office suite of products.