Customer Satisfaction Expert
24 hours ago
We are looking for a highly skilled Customer Satisfaction Expert to join our Xiaomi Technology team. In this critical role, you will be responsible for ensuring that our customers receive exceptional service, resolving issues efficiently, and consistently delivering high customer satisfaction scores.
Main Responsibilities:
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Analyze customer feedback and identify areas for improvement in service delivery.
- Collaborate with service teams to resolve customer complaints and address concerns promptly.
- Communicate effectively with customers, dealers, and service centers to ensure seamless service delivery.
- Monitor KPIs and service metrics to measure performance and drive improvement.
- Stay up-to-date with industry trends, regulatory requirements, and best practices in customer service.
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Client Satisfaction Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia CMA CGM Full timeCMA CGM is dedicated to offering unparalleled customer care and service. As a member of our team, you will play a vital role in enhancing customer satisfaction and driving business success.Your primary responsibilities will include leading customer care initiatives, promoting the effective use of customer service tools, and cultivating a network of experts...
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Customer Support Champion
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full timeAt JOB EXPERT GROUP, we are seeking a dedicated Customer Support Champion to join our team. As a key member of our Client Services group, this role will be responsible for delivering exceptional customer support through various channels.About the Role:This position requires a strong focus on client satisfaction, with a passion for delivering outstanding...
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Customer Satisfaction Representative
24 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bukku Accounting Full timeJoin Our Team as a Customer Success Executive!Bukku is a leading provider of cloud accounting software, serving over 10,000 SMEs in the region.We're seeking a highly motivated individual to join our team as a Customer Success Executive, responsible for delivering exceptional customer support and ensuring their business success.About the Role:Provide expert...
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Customer Relationship Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SME Bank Malaysia Full timeWe are seeking a highly motivated and experienced professional to join our team as a Customer Relationship Expert. In this role, you will be responsible for building and maintaining strong relationships with customers, identifying new business opportunities, and providing expert advice on bank products and services.Your key responsibilities will...
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Relationship Builder
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full timeAre you a relationship builder? Do you have a passion for delivering exceptional customer experiences? We're seeking a talented Relationship Builder to join our team at JOB EXPERT GROUP.About the Role:In this role, you'll be responsible for building strong relationships with clients, fostering trust and loyalty. You'll work closely with our team to develop...
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Key Account Advocate
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full timeWelcome to JOB EXPERT GROUP, where we value our clients above all else. As a Key Account Advocate, you will play a vital role in ensuring their needs are met and exceeded.About the Position:In this role, you will be responsible for providing top-notch customer support, leveraging your expertise to resolve complex client issues. Your exceptional communication...
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Client Experience Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full timeWe're seeking a talented Client Experience Manager to join our team at JOB EXPERT GROUP. In this role, you'll be responsible for managing client interactions, ensuring seamless support and issue resolution.About the Job:This position requires a strong focus on client satisfaction, with a passion for delivering exceptional service and support. The ideal...
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Customer Support Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mico World Limited Full timeRole SummaryWe are seeking a highly skilled Customer Support Expert to join our team. As a key member of our customer service department, you will be responsible for providing exceptional user support, addressing user queries and concerns, and resolving issues efficiently.This is an exciting opportunity for individuals who are passionate about delivering...
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Digital Procurement Expert
6 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BearingPoint Full timeJob DescriptionWe are seeking a highly skilled Digital Procurement Expert to join our team at BearingPoint. As a digital expert, you will be responsible for analyzing customer requirements and designing Jaggaer solutions to achieve defined business goals.Your primary focus will be on maintaining skills in applications process design and configuration, as...
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Banking Product Expert
23 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Alliance Bank Malaysia Berhad Full timeJob Summary:The Banking Product Expert role at Alliance Bank Malaysia Berhad involves providing expert advice and guidance on banking products and services to customers and internal stakeholders. This position requires a deep understanding of banking products and services, as well as excellent communication and interpersonal skills.Key Responsibilities:-...
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Customs Brokerage Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FedEx Group Full timeAbout FedExFedEx has been recognized as one of the world's most admired companies by Fortune magazine. Our commitment to innovation, quality, and customer satisfaction has enabled us to build a strong reputation as a leader in the express transportation industry.
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Procurement Expert
23 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia ACCA Careers Full timeWe are looking for a seasoned Procurement Expert to lead our procurement efforts at ACCA Careers.About the CompanyOur company values innovation, teamwork, and customer satisfaction. We strive to deliver exceptional results through effective communication and collaboration.ResponsibilitiesServe as a liaison between suppliers and internal stakeholders.Maintain...
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Customer Solutions Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIA Malaysia Full timeAIA Malaysia is dedicated to helping customers achieve their financial goals and aspirations. As an AIA Life Planner, you will play a vital role in providing customers with expert advice and guidance on insurance and general insurance matters. This role involves identifying customer needs and recommending suitable products to meet those needs.About the...
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Beauty Consultant Expert
6 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Acerbic Synergy Full timeAbout Us:Acerbic Synergy is a forward-thinking organization dedicated to revolutionizing the beauty industry. We are driven by a passion for innovation and excellence, and we strive to empower individuals to unlock their full potential.Job Overview:We are seeking a talented Beauty Consultant Expert to join our team. As a Beauty Consultant Expert, you will be...
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Financial Services Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full timeAbout UsHSBC is one of the world's largest banking and financial services organizations, serving millions of customers worldwide. Our wealth management division is a key part of our business, offering a wide range of products and services designed to meet the needs of high net worth individuals.Job DetailsAbout the RoleWe are currently seeking an ambitious...
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Service Quality Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Reading Full timeService Quality Expert RoleWe are seeking an experienced and passionate Service Quality Expert to join our team at Reading. As a key member of our customer service team, you will be responsible for driving service quality initiatives and ensuring that every customer interaction meets our high standards.Key ResponsibilitiesYour primary duties will...
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Customer Service Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AFFIN Group Full timeOur VisionWe strive to evolve into a financial institution of the future, embracing innovation and technology to deliver unrivaled customer service.Job SummaryThis role involves achieving sales targets for various products, providing customer service experience, and executing sales strategies to drive business growth.ResponsibilitiesMain...
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Security and Compliance Expert
7 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Flippa Full timeOverview of the RoleThe Security and Compliance Expert will be responsible for monitoring, maintaining, and troubleshooting our global CDN infrastructure to ensure a high level of customer satisfaction.You will also be actively involved in supporting marketing activities by working closely with the Sales team to conduct technical consultation and education...
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Client Relationship Expert
22 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Doo Group Full timeWe are looking for a Client Relationship Expert to join our team at Doo Group in Kuala Lumpur.In this role, you will be responsible for managing client relationships, identifying business opportunities, and providing consulting services to drive sales growth. The ideal candidate will have strong communication and interpersonal skills, as well as the ability...
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Veeam Customer Retention Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Veeam Full timeVeeam, the leading provider of data protection solutions, enables organizations to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.With Veeam's Data Platform, customers can enjoy peace of mind knowing that their apps and data are protected and always available.The Customer Success Representative is a...