Key Account Advocate

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full time

Welcome to JOB EXPERT GROUP, where we value our clients above all else. As a Key Account Advocate, you will play a vital role in ensuring their needs are met and exceeded.

About the Position:

In this role, you will be responsible for providing top-notch customer support, leveraging your expertise to resolve complex client issues. Your exceptional communication skills will enable you to build strong relationships with clients, ensuring their trust and loyalty.

As a Key Account Advocate, you will work closely with our team to develop and implement strategies that drive client satisfaction and retention. This may involve analyzing client feedback, identifying areas for improvement, and making recommendations for process enhancements.

Our ideal candidate will have a proven track record of success in a similar role, with a demonstrated ability to think critically and outside the box. If you're passionate about delivering exceptional customer experiences, we want to hear from you

Responsibilities:
  • Deliver world-class customer support through live chat, email, and phone.
  • Analyze client feedback to identify areas for improvement.
  • Develop and implement strategies to drive client satisfaction and retention.
  • Built strong relationships with clients, fostering trust and loyalty.


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