Customer Satisfaction Representative
3 days ago
Bukku is a leading provider of cloud accounting software, serving over 10,000 SMEs in the region.
We're seeking a highly motivated individual to join our team as a Customer Success Executive, responsible for delivering exceptional customer support and ensuring their business success.
About the Role:
- Provide expert support to customers through multiple channels.
- Develop in-depth product knowledge to resolve complex customer queries.
- Foster strong relationships with customers and drive their business growth.
- Collaborate with cross-functional teams to address customer concerns.
Key Requirements:
- Diploma/degree in accounting or relevant field.
- At least 1 year of experience in accounting or customer-facing role.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and meet deadlines.
We Offer:
- Ongoing training and development opportunities.
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and growing company.
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