Customer Satisfaction Representative

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Bukku Accounting Full time
Join Our Team as a Customer Success Executive

Bukku is a leading provider of cloud accounting software, serving over 10,000 SMEs in the region.

We're seeking a highly motivated individual to join our team as a Customer Success Executive, responsible for delivering exceptional customer support and ensuring their business success.

About the Role:

  • Provide expert support to customers through multiple channels.
  • Develop in-depth product knowledge to resolve complex customer queries.
  • Foster strong relationships with customers and drive their business growth.
  • Collaborate with cross-functional teams to address customer concerns.

Key Requirements:

  • Diploma/degree in accounting or relevant field.
  • At least 1 year of experience in accounting or customer-facing role.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and meet deadlines.

We Offer:

  • Ongoing training and development opportunities.
  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and growing company.


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