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Senior Merchant Acquiring Manager

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia American Express Full time

American Express seeks a seasoned Senior Merchant Acquiring Manager to join our team in Asia & South Pacific Growth Markets. As a key member of our team, you'll develop and grow strategic partnerships with bank partners, leveraging your expertise in card issuing and acquiring to drive business volume and profitability.

Key Responsibilities:
  • Business Development: Develop and grow Independent Operator partnership license businesses in the region.
  • Relationship Management: Build strong relationships with key decision-makers within issuing and acquiring partners, ensuring alignment with our strategy and financial model.
  • Partnership Value: Develop and increase network value to our issuing and acquiring partners through value selling and deepening American Express' market share within partner businesses.
Deliverables:
  • Strategic Thought Leadership: Provide expert thought leadership to generate new business volume and marginal contribution, driving key performance indicators such as New Cards Acquisition, Billings, Revenue, Expenses targets, and Merchant acceptance.
  • Merchant Acquiring Activities: Drive merchant acquiring activities and expand payment form factors and acceptance channels, focusing on closing acceptance coverage gaps, both online and offline.
  • Consumer and Commercial Card Issuing: Drive consumer and commercial card issuing, assessing competitive trends across markets and establishing clear product line strategies with bank partners to drive take-up and engagement across various segments.
Requirements:
  • Experience: At least 8-10 years of experience in card issuing and acquiring in large business development roles, with a minimum of 3 years' experience in external negotiations and relationship building with mid-senior levels in partner negotiations.
  • Skills: Proficiency in Bahasa is mandatory, with Mandarin being a plus; deep understanding of financial levers and ability to lead discussions internally and externally on sophisticated financial deals.