Strategic Business Solutions Specialist
5 days ago
Role Overview
The role of a Business Analyst at Hunters International Sdn Bhd involves supporting and enhancing the company's products, services, and software engineering through data analysis, ensuring alignment with the organization's strategies, commitments, and goals.
Key Responsibilities
- Address complex business issues and provide high-quality business analytics IT solutions to customers
- Participate in user requirement gathering with account managers to outline business needs and prioritize product features
- Interpret customer business requirements and complex insights into application requirements for relevant teams
- Deliver functional and technical specifications
- Lead project teams to deliver products according to specifications and support project managers in identifying gaps and tracking design and development tasks
- Conduct user acceptance tests and admin/user training (if required)
- Collaborate with project managers and technical teams to ensure smooth solution rollout during Go-Live
- Support project managers in team retrospectives and sprint reviews
- Identify and assess market opportunities, products, and best practices in the industry with the product development team
- Maintain a team player mindset, staying engaged and supporting colleagues in resolving technical matters and requirements clarification
- Serve as a problem solver, the first point of contact for developers and designers to review progress, outputs, and resolve technical issues
- Display strong adaptability in a fast-paced organization
- Exhibit high proactivity in resolving technical or user requirement matters
- Possess strong communication and influencing skills to address business concerns with stakeholders and customers
- Communicate effectively in both English and Mandarin, potentially interacting with Mandarin-speaking clients
Requirements
- Degree or equivalent in Computer Science or Information Technology
- Minimum 5 years of overall IT experience in software development, preferably in Agile/Scrum or Waterfall SDLC
- Familiarity with HTML and web application development technologies, including multiplatform/browser support is advantageous
- Experience with Jira or software testing tools is a plus
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