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Manager of Operations and Efficiency

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Le Musee de Saint Boniface Museum Full time
Key Responsibilities

The successful candidate for the Sr Operations Manager role will be responsible for:

  • Developing and implementing effective strategies to drive business results and improve processes.
  • Maintaining high standards of performance and service quality to guarantee customer satisfaction.
  • Building strong relationships with clients and team members, ensuring their needs are met and expectations are exceeded.
  • Leading teams and providing guidance and support to ensure success.
Requirements
  1. A bachelor's degree or associate degree from an accredited institution.
  2. At least three years of operations and management experience, with a focus on process transformation.
  3. Strong analytical skills, including the ability to interpret data and identify trends.
  4. Demonstrated leadership skills, with the ability to take charge of improvements and resolve issues.
  5. Excellent time management skills, with the ability to prioritize multiple tasks and initiatives.
  6. Strong verbal and written communication skills, with the ability to convey complex ideas clearly and professionally.
  7. Proficiency in Microsoft Office applications.
  8. Experience managing a team of remote direct reports.
  9. Relevant experience in handling web hosting and sales accounts or technical sales accounts.