Customer Engagement Leader

5 days ago


Shah Alam, Selangor, Malaysia Eskayvie Sdn Bhd Full time
About the Company

Eskayvie Sdn. Bhd. is a dynamic company with a vision to revolutionize the health supplement industry. As a key member of the team, you will play a crucial role in shaping customer and reseller relationships while helping the company stay competitive and data-driven.

Job Description

We are seeking an experienced Head of Crm to lead the implementation and optimization of Crm strategies and systems. This role is critical in enhancing customer loyalty, reseller engagement, and network growth, driving Eskayvie's vision of becoming a data-driven organization in the health supplement industry.

Required Skills and Qualifications
  • Bachelor's degree in Business, Marketing, IT, or a related field (Master's degree is a plus)
  • Minimum of 5 years of experience in managing Crm systems
  • Experience with Crm tools such as Netcore, Salesforce, HubSpot, Insider, and messaging tools like Wati, Callbell, On-Send
  • Strong analytical abilities with experience in deriving insights from complex data
  • Excellent leadership and project management skills, with the ability to collaborate across functions


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