Technical Advisor

2 weeks ago


Shah Alam, Selangor, Malaysia SGS Full time
Job Description

We are seeking a highly skilled and experienced Technical Advisor to join our team at SGS. As a Technical Advisor, you will play a critical role in ensuring the effective implementation of our quality system, ISO/IEC 17025, and other relevant policies and procedures.

Key Responsibilities:
  • Assist the Laboratory Compliance Manager in day-to-day laboratory operations to ensure compliance with quality system requirements.
  • Work with operational teams to ensure smooth and productive laboratory testing activities, meeting all QA/QC requirements.
  • Provide technical support and lead troubleshooting for issues faced by analysts in the laboratory.
  • Communicate with the global technical team and stay up-to-date with new technologies and test approaches to identify opportunities for improvement.
  • Review and expand test SOPs to ensure they are aligned with business needs and requirements.
  • Develop and verify new methods in collaboration with operational teams to ensure efficient resource allocation.
  • Ensure test results are reviewed and issued in accordance with ISO 17025 requirements.
  • Lead the method development process by establishing laboratory SOPs and evaluating measurement uncertainties.
  • Provide technical training to laboratory analysts to ensure they are technically competent.
  • Assist in preparing technical guidance and documents for the business team.
  • Ensure staff receive continuous guidance and training, with updated training records.
  • Supervise laboratory staff to perform testing safely, adhering to group HSE safety procedures.
  • Investigate customer complaints and non-conformance, taking corrective/preventive actions.
  • Ensure laboratory competency through proficiency testing programs and inter-laboratory comparisons.
  • Supervise good housekeeping and good laboratory practice in the laboratory.
  • Provide technical support to the business team for business growth.
  • Adhere to SGS HSE Policy by upholding good safety behavior and exercising necessary standards and processes.

  • Service Advisor

    3 months ago


    Shah Alam, Malaysia Menang Nusantara Sdn Bhd Full time

    **Reporting To**: Reporting to the Service Manager **Qualification**: - Diploma in automotive, mechanical, Business, Administration, Management or equivalent - Print detailed Service Order (SO) using a standard Task List. - To obtain a signature from the customer for the approval of all jobs to be done. - Prepare cash repair estimate/quotation for accident...


  • Shah Alam, Malaysia AUTOWORKS KL SDN BHD Full time

    Job Description -Customer orientated person with a technical / automotive background -To assist customers in setting appointments -To attend, advise & explain to customers on what should be done to their vehicle to maintain good performance -To work closely with Technicians ensuring smooth daily operation -Arrangement of service & repair works for...


  • Shah Alam, Malaysia Agensi Pekerjaan My Recruit Direct Sdn Bhd Full time

    **Training** - Analyse training gaps and requirements for the sales/service force in the region. - Proactively organize and provide onsite, remote and classroom training to our sales/service personnel and sometimes customers in line with global training curriculum. - Develop and update training material (e.g. Presentations, video, white papers) and provide...

  • Technical Support

    3 months ago


    Shah Alam, Malaysia Agensi Pekerjaan My Recruit Direct Sdn Bhd Full time

    **Responsibilities**: - Grow target accounts and consistently build telesales accounts' pipelines. - Qualifying telesales database and updating CRM system. - Establishing new telesales accounts by identifying potential customers; planning and organizing telesales call schedules. - Identifying current and potential customer requirements by establishing...


  • Setia Alam, Malaysia AUTOWORKS KL SDN BHD Full time

    Customer orientated person with a technical / automotive background - To assist customers in setting appointments - To attend, advise & explain to customers on what should be done to their vehicle to maintain good performance - To work closely with Technicians ensuring smooth daily operation - Arrangement of service & repair works for technicians - Follow-up...

  • Indoor Sales

    3 months ago


    Shah Alam, Malaysia Agensi Pekerjaan Line Recruits Sdn Bhd Full time

    Responsible for actively driving and growing Telesales pipelines. - Provide technology evaluation stage of the Telesales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for company products. - Conduct effective negotiation to secure a win-win agreement with customers **Job...

  • Admin and Finance

    3 months ago


    Shah Alam, Malaysia CHIRON JAYA SDN BHD Full time

    Sales support assistants perform a variety of general sales support tasks, such as order processing, managing clerical activities of sales, verifying client deliverables and handling simple accounting transactions and records, preparing payment & receipts and reports for company. CHIRON JAYA SDN. BHD. is engineering company specializing supplying of...

  • Assistant Manager, Tax

    4 months ago


    Shah Alam, Malaysia Glenmarie Properties Sdn Bhd Full time

    To oversee and manage all tax matters including deferred taxation of the Group of Companies including tax planning, compliance and reporting. Develop and implement tax strategies to minimize companies’ tax liabilities. Ensure compliance with tax laws and regulations in all jurisdictions where these companies operate. Manage relationships with external tax...

  • Service Advisor

    3 months ago


    Shah Alam, Malaysia Proton Rahman Brothers Full time

    Greeting customers and working with customers to determine their vehicle issues and problems, provide technical explanation and proceed with service work - Working with team leader / mechanic to convey the customers' concerns with accurate repair descriptions. - Consulting with team leader / mechanic regarding necessary repairs and possible alternatives to...


  • Shah Alam, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full time

    _**Company Location: Bukit Jelutong**_ - **Responsibilities**:_ - _**Sales and Marketing**_ - Grow target accounts and _consistently_ build telesales accounts' pipelines. - Qualifying telesales database and updating CRM system - Establishing new telesales accounts by identifying potential customers; planning and organizing telesales call schedules -...

  • Lab Telesales

    4 months ago


    Shah Alam, Malaysia ManpowerGroup Full time

    **Job Scope** - Grow target accounts and consistently build telesales accounts' pipelines. - Qualifying telesales database and updating CRM system. - Establishing new telesales accounts by identifying potential customers; planning and organizing telesales call schedules. - Identifying current and potential customer requirements by establishing personal...


  • Shah Alam, Malaysia Mettler Toledo Full time

    About Mettler Toledo METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world...

  • Telesales (Lab)

    3 months ago


    Shah Alam, Malaysia EPS Ventures Sdn Bhd Full time

    **Our Opening and Your Responsibilities** - 1. Sales and Marketing _ - Grow target accounts and consistently build telesales accounts' pipelines. - Qualifying telesales database and updating CRM system. - Establishing new telesales accounts by identifying potential customers; planning and organizing telesales call schedules. - Identifying current and...

  • Lab Telesales

    4 months ago


    Shah Alam, Malaysia ManpowerGroup Full time

    **Company : Mettler Toledo** **(multinational manufacturer of scales and analytical instruments)** **Job Scope**: **Sales and Marketing** - Grow target accounts and consistently build telesales accounts' pipelines. - Qualifying telesales database and updating CRM system. - Establishing new telesales accounts by identifying potential customers; planning and...

  • Truck Service Advisor

    3 months ago


    Shah Alam, Malaysia BRILLIANT TYRE SERVICES SDN BHD Full time

    Provide technical explanation and advice to customers on their vehicle tyres issues and pricing details. - Possess strong technical knowledge on truck tyre services such as fixing, rotation, alignment, patching, balancing. - Able to carry out and assist truck tyre alignment. - Comply with rules, regulations, and policy guidelines. - Possess strong...


  • Shah Alam, Malaysia ManpowerGroup Full time

    **Job Scope** - Increase qualified customer database for targeted segments. - Secure new customers in the private and government sectors by identifying needs and engineering high quality solutions. Expand market awareness of MT’s solutions and relationships with customers. **Strategic Outcome**: - Combine technical knowledge with telesales skills to...

  • Lab Telesales

    3 months ago


    Shah Alam, Malaysia EPS Ventures Sdn Bhd Full time

    **Role: Telesales (Lab)** **Location: Shah Alam (Must be able to commute/relocate to PJ)** **Salary: RM 3500 - RM 4200** **Working Hours: 8.30 AM - 5.30 PM** **Mode: On-site** **Responsibilities**: - 1. Sales and Marketing_ - Grow target accounts and consistently build telesales accounts' pipelines. - Qualifying telesales database and updating CRM...

  • Telesales

    4 months ago


    Shah Alam, Malaysia Mettler Toledo Full time

    About Mettler Toledo METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world...

  • Lab Telesales

    3 months ago


    Shah Alam, Malaysia Mettler Toledo Full time

    About Mettler Toledo METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world...


  • Shah Alam, Malaysia Mettler Toledo Full time

    About Mettler Toledo METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world...