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Corporate Secretarial Manager

2 months ago

George Town, Penang, Malaysia Michael Page Full time
About the Role

We are seeking a highly skilled Corporate Secretarial Manager to join our team at Michael Page. As a key member of our administrative services team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our corporate secretarial services.

Key Responsibilities
  • Functional Responsibilities:
    • Attend meetings and ensure team members adhere to internal policies and SOPs.
    • Identify and highlight potential risks to Senior Managers and Directors, recommending necessary actions.
    • Ensure timely billing and collections, including capturing all incurred OPEs.
    • Maintain best practices in corporate governance and comply with statutory/regulatory requirements.
    • Properly file clients' documents and records in statutory records, maintaining effective records management.
    • Participate in recruitment interviews and exercises.
    • Conduct or facilitate training sessions as needed.
    • Meet potential clients, prepare proposals, and provide quotations for new projects.
    • Promptly disseminate information and messages from Senior Managers to team members.
    • Support Senior Managers and Directors during their absence.
    • Handle any other tasks assigned by Management.
  • P&L Responsibilities:
    • Provide guidance, leadership, and supervision to team members.
    • Communicate position criteria and KPIs clearly to team members.
    • Manage and evaluate team member performance.
    • Guide and develop team members to enhance their professional competence.
    • Optimize the utilization of team resources.
    • Provide training and development opportunities for team members, including counseling when necessary.
  • People Management:
    • Consult with CEO, Directors, and Fellow Managers as needed.
    • Coordinate and maintain communication with other divisions.
    • Assist Directors in implementing strategies and policies for the CS Division.
    • Offer timely feedback and relay staff concerns and requests to Senior Managers and Directors, proposing potential solutions.
  • Client Relationship:
    • Expand the client base and identify business opportunities for development.
    • Foster strong client relationships and maintain rapport.
    • Achieve high client satisfaction and retention.
    • Support cross-selling of other Vistra services.
    • Deliver client services according to agreed-upon scopes.
    • Provide technical advice, solutions, and anticipate client needs effectively.
  • Other Responsibilities:
    • Actively pursue billing opportunities.
    • Ensure quoted fees adhere to the adopted fee guide and effectively recover time costs.