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Client Engagement Expert
7 days ago
As a Junior Customer Support Representative, you will play a crucial role in assisting clients with their logistics and shipping inquiries, ensuring smooth and efficient service delivery. Your responsibilities will include responding to customer inquiries via phone, email, or chat, tracking shipments, updating customers on delivery status, and resolving any issues that may arise.
- You will work closely with internal departments to ensure customer needs are met promptly.
- Prepare and update shipping documents, order forms, and invoices as needed.
- Provide product information to customers, helping them make informed decisions about our services.
