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Service Delivery Excellence Leader

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Worldline Full time
Shape the Evolution

We are on an exciting journey towards the next frontiers of payments technology. We look for big thinkers, people with passion, a can-do attitude, and a hunger to learn and grow.

Job Requirements
  • IT degree with a strong background in IT service delivery management.
  • Experience working with a team of customer service professionals.
  • Highly skilled in communication and problem-solving.
  • Proficient in MS Office software programs.

Perks and Benefits

  • Flexi benefits including healthcare packages, physical wellness, family wellness, and technology purchases.
  • Opportunities for career growth and development.
  • A collaborative and innovative work environment.