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Service Delivery Excellence Leader
1 week ago
We are on an exciting journey towards the next frontiers of payments technology. We look for big thinkers, people with passion, a can-do attitude, and a hunger to learn and grow.
Job Requirements- IT degree with a strong background in IT service delivery management.
- Experience working with a team of customer service professionals.
- Highly skilled in communication and problem-solving.
- Proficient in MS Office software programs.
Perks and Benefits
- Flexi benefits including healthcare packages, physical wellness, family wellness, and technology purchases.
- Opportunities for career growth and development.
- A collaborative and innovative work environment.